Re: Using Photoshop on Terminal server session

Have you checked the system and licensing requirements?
Is Photoshop supported at all on a Terminal Server?
Even if you can make it work, I would expect a terrible
performance.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Yaacov Klapisch" <yaacov@xxxxxxxxxx> wrote on 08 maj 2007 in
microsoft.public.windows.terminal_services:

thanks again for your help.
Unfortunately I am probably in the 10th out of 10...
I tried to give full permissions on all keys I could link to
Photoshop and still I get the same error message

"Vera Noest [MVP]" <Vera.Noest@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message
news:Xns992A8908659C3veranoesthemutforsse@xxxxxxxxxxxxxxxx
A careful inspection if the registry keys which log an "access
denied" often shows you that it's just a very few of them which
are critical.
Very often, applications try first to open a registry key with
Full Control permissions, which generates an "access denied"
error. If you see that the application immediately afterwards
opens the registry key again, this time with read-only
permissions, and this is successful, then you know that you
don't have to give users more access permissions on that
registry key. The application is simply sloppy and starts by
asking more permissions than it really needs.

So the trick is to find the critical registry entries. I would
start with the ones under HKLM\Software\<application>. In 9 out
of 10 cases, that's where the problem lies.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"Yaacov Klapisch" <yaacov@xxxxxxxxxx> wrote on 08 maj 2007:

Thanks for the help Vera,

I did the monitoring and found a few Access denied on the
Program Files/Adobe/Photoshop folder.
I set Full control on The whole hard disk for Everyone and
still get the same error.
I must add that I see Access Denied in the ProcessMonitor
LogFile also on too many (over 500 entries on the log file)
Registry keys to give permissions on specific ones.

By definition Terminal Users don't have permissions to modify
the server state but they should be able to use applications.

"Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message
news:Xns9929E56D4808Fveranoesthemutforsse@xxxxxxxxxxxxxxxx
Download Process Monitor (former FileMon and RegMon combined)
from
http://www.microsoft.com/technet/sysinternals/ProcessesAndThre
ad s/p rocessmonitor.mspx
Run it as administrator on the server (when no user is
connected), start a TS session as a normal user and try to
run the application.

Process Monitor will show you all "access denied" errors that
occur, so that you can give your users the necessary
permissions on a file-to file or Registry subkey basis.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Yaacov Klapisch" <yaacov@xxxxxxxxxx> wrote on 07 maj 2007 in
microsoft.public.windows.terminal_services:

I have a W2k3 Server set as applications terminal server
I installed Office and some other programs and all work
fine. I nstalled Photoshop CS2 and it works when logged as
Administrator or any other Authenticated user when they log
locally on the server itself. When the users (set as remote
desktop users) log via Remote Desktop I get an error message
saying "Adobe Photoshop: An error has been detected with a
required application library and the product cannot
continue. Please reinstall the application."
I assume it has to do with permissions but could not find
the way sove it.
.

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