RE: Printer share name changes HELP!
- From: Dan Andrews <dan4u2@xxxxxxxxxxxxxxxx>
- Date: Wed, 25 Apr 2007 12:16:01 -0700
Hello,
This happens to both printers on the remote side. The issue mainly
occurs after the session has disconnected and upon reconnect it then connects
to a different session #. We are not using roaming profiles. Is there a
way to reconnect to a specific session? Why/how would a share name change on
the server side? We really need to get this resolved so any help is
appreciated.
--
Thanks,
Dan
""Ken Zhao [MSFT]"" wrote:
Hello Dan,.
Thank you for using newsgroup!
First I am sorry that you have not received any reply due to the newsgroup
query system error. At this moment, I will follow your question.
From your post, you have two remote PCs connecting to Windows 2000 Server
Terminal Services and you have a receipt printer at each PC and you map it
(net use) to lpt1:\\servername\sharename. However, the printer share name
always changes every couple days.
Could you first help us confirm the following information?
1. Does the issue only occur on this specific printer? What about other
printers?
2. Have you installed other printers on this Windows 2000 Server and shared
them?
Based on my research, I'd like to provide you with the following
suggestions for your reference:
Suggestion1.
==============
Please try to remove all shared printers on the Terminal Server and then
reinstall the receipt printer and map it to monitor the issue.
Suggestion2.
==============
In addition, I found the following reasons may cause this issue:
In a Microsoft Windows 2000-based Terminal Services session, the default
printer setting may unexpectedly change. This problem may occur if the
following conditions are true:
o Users use roaming profiles.
o The default printer setting is configured in a roaming profile.
This problem occurs when you use either the Remote Desktop Connection
client or the Citrix ICA client.
If so, you may try to remove Citrix ICA client to test the issue.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
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| Thread-Topic: Printer share name changes HELP!
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| Subject: RE: Printer share name changes HELP!
| Date: Mon, 9 Apr 2007 11:52:01 -0700
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| I have a technet plus subscription and have not recieved any reply's on
this.
| Is there another avenue I should take to get this resolved?
|
| --
| Thanks,
| Dan
|
|
| "Dan Andrews" wrote:
|
| > Hello,
| > We have a windows 2000 server running terminal services and have 2
| > remote pcs connecting through the TS client. There is a reciept printer
at
| > each pc and we map it (net use) to lpt1: \\servername\sharename
(software
| > prints through lpt1) when it connects I can see the printer at the
server
| > with a share name 'rec'. What happens is every couple days when they
log in
| > the share name will change to 'reciept'. I have to go into the server
and
| > change the share name back to rec and all works fine. Any help is
greatly
| > appreciated!
| > --
| > Thanks,
| > Dan
|
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