Re: What am I missing doing wrong ?

I'm baaaack !! (OH-NO!)

Well,

I removed Adobe Acrobat 8 from my server cleaned out the program files and
the registry the re-installed using change user /install and execute
commands. The installation went very well no problems.

BUT my big problem still remains. If i logon locally or remotely to the
server and start Acrobat it works perfectly. If i logon locally or remotely
with a remote desktop user account, Acrobat gives me a license error and
shuts down. The tech support at Adobe checked the product with me and have
nothing to indicate a problem with their product. They suspect it is a user
rights problem, probably somewhere in the Group Policies.

Can anyone please help me?

Thanks

"Jay-P" wrote:

DUH !!!

What a dope!! I skipped that one.

I will uninstall the app and then install it the RIGHT way.

I'll let you know how it goes.

Thanks Josh!

"Josh Rosenberg [MSFT]" wrote:

Did you change to install mode prior to installing the program?

From an Admin privileged command prompt, prior to installing, you should
type:
change user /install

After you finish the install, type:
change user /execute

If that doesn't work, please let us know.

--
Josh Rosenberg [MSFT]
SDE - Terminal Services


"Jay-P" <JayP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3796800B-E082-4E50-B506-5B9D9A9603D8@xxxxxxxxxxxxxxxx
Help me please !!!! Waaaaahh!

This is my first experience with TS and I am having some problems.

I added the appropriate number of licenses to the TS license server and
added my users to the Remote desktop users group and assured myself that
the
group had the proper access permissions.

I have been using one of the designated users to test the whole setup and
here is my problem...

The user can logon to the TS server through RDP without any problems but
is
unable to run the software that we need to use through TS. The software
in
question is Adobe Acrobat 8 standard for which we purchased a volume
license
version. Tech support at Adobe have had me change security settings for
the
installation files to "Everyone - FULL CONTROL" and they even went so far
as
to have me change the security settings on the adobe registry key to
"Everyone - FULL CONTROL" but still nothing !

Anyone have any ideas??

Thank you in advance for any assistance you may provide.

JP

.

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