Re: Problems with users logging in

On Mar 8, 5:23 pm, "Vera Noest [MVP]" <vera.no...@remove-
this.hem.utfors.se> wrote:
"DavidB" <bidd...@xxxxxxxxx> wrote on 08 mar 2007 in
microsoft.public.windows.terminal_services:





On Mar 8, 8:08 am, "Vera Noest [MVP]" <Vera.No...@remove-
this.hem.utfors.se> wrote:
"DavidB" <bidd...@xxxxxxxxx> wrote on 08 mar 2007:

On Mar 7, 5:46 pm, "Vera Noest [MVP]" <vera.no...@remove-
this.hem.utfors.se> wrote:
"DavidB" <bidd...@xxxxxxxxx> wrote on 07 mar 2007 in
microsoft.public.windows.terminal_services:

On Mar 7, 2:03 pm, "DavidB" <bidd...@xxxxxxxxx> wrote:
On Mar 5, 8:35 am, Jeff Pitsch
<J...@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:

the errors, to me, point to a classic running out of
resources. This could very well be kernel memory being
exhausted or simply a piece of software on the box with
a memory leak. And of course I can't find my links
for troubleshooting kernel memory.........

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Can this be fixed by entering the /3GB parameter in the
boot.ini file? I have a server that's got 2003SP1 and
4gb
ramand it only hovers around 2gb, I think the most I've
seen is 2.25GB used of physicalramand this problem
started to hit us hard today. Funny thing is that if I
reboot our 2nd DC, seems that they can login! I don't
know if that's just a coincidence or if it has something
to do with authentication or a network error. No errors
show up on either DC but my log is filled with 1500 and
1508 on the TS server.- Hide quoted text -

- Show quoted text -

It's not the DC, just timed it with a user that wasn't
able to login and restarting the DC didn't work this time.
TS is not utilizing all it's physicalRAMso I think this
is some kind of memory limitation. Enough free space on
the hard drives and the pagefile is ok.

The /3G switch would probably make matters worse, if
anything. I'm not 100% sure that it is a resource problem, I
would expect Event 2021 and 2022 in that case:

How to troubleshoot Event ID 2021 and Event ID
2022http://support.microsoft.com/?kbid=317249

I would first eliminate the licensing problem. Have you
double- checked your server CALs? If it's always user nr.
51, then the problem has nothing to do with TS CALs.

And, after a reboot, when do those Event 1500 and 1508
occur? Immediately, and always for the same users, or is
there a connection with the licensing issue? I.e. Do you see
these Events even if you have never more than 50 users on
the box?

If the Userenv Events are unrelated to the licensing
problem, then I would suspect corrupt profiles as the cause.

Check the info here as
well:http://www.eventid.net/display.asp?eventid=1508&eventno=
206 9 &source=Userenv&phase=1
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___-
Hide quoted text -

- Show quoted text -

Thank you for responding Vera,
My issue is separate from the 51st user issue. Probably
should have started my own thread. After doing more research
today, it appears the /3gb or /pae switches in the boot.ini
file will not make things better. One limits kernel memory
and the other only works if more that 4gbraminstalled. My
problem is that my server has 4gb memory, I'm getting those
errors 1500 and 1508, plenty of free memory in task manager
or performance monitor and no licensing errors. If I log off
enough idle sessions it seems that a user with the problem
can then login. Could this be a registry size problem on
2003 sp1 std server?

OK, I see now that you followed-up on a post by someone else.
That put me on the wrong track. So we forget the licensing
references, I've deleted them from this post.

But that also means that I'm not sure anymore which Events you
get. I know that it's Event 1500 and 1508 from Userenv, but
what is the text of the Detailed error message?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*- Hide
quoted text -

- Show quoted text -

Hi Vera,
I got rid of the errors by rebooting last night (actually
powered off the server for a minute then rebooted). I also had
the page file split across two drives so I merged them onto the
C drive before rebooting (originally split because I was running
out of c drive space). The error messages that I was receiving
are errors (for each user not able to login):
1508: "Windows was unable to load the registry. This is often
caused by insufficient memory or insufficient security rights.
DETAIL - Insufficient system resources exist to complete the
requested service. for E:\Documents and
Settings\user\ntuser.dat" followed by 1500: "Windows cannot log
you on because your profile cannot be loaded. Check that you are
connected to the network, or that your network is functioning
correctly. If this problem persists, contact your network
administrator. DETAIL - Insufficient system resources exist to
complete the requested service." Those were the only errors
appearing on any server. This server has 4gb ram and 2gb always
seem free in task manager:performance and also in system
monitor:memory: available MB shows a constant 2gb free RAM. Is
there some limitation going on behind the scenes? I have
another 2003 SP1 server w/ 2gb ram and it runs with only 100MB
free ram in the middle of the day and runs fine. Any ideas
would be appreciated.

OK, that sounds like a registry size problem.
What's the current size? Have you tried to increase it?

See also TPs answer in the thread "Terminal Services not loading
user profiles" in this newsgroup.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___- Hide quoted text -

- Show quoted text -

In windows 2003, there's no registry size setting as specified in
article 292726: http://support.microsoft.com/kb/292726/

I was wondering if I should use the /3gb switch based on this, the
server always uses 2gb ram so half is for kernel (1gb) and half for
user, right? So if I use the 3gb switch, I'll still have 1gb for
kernel and now have 3gb for users. Maybe SP2 will fix this problem?
This is std 2003 server so maybe enterprise would do a better job with
4gb ram? I'm confused by this, can you tell!! I've never had a
computer stop at using 1/2 the physical ram!

.

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