Re: Problems with users logging in

"DavidB" <biddled@xxxxxxxxx> wrote on 08 mar 2007:

On Mar 7, 5:46 pm, "Vera Noest [MVP]" <vera.no...@remove-
this.hem.utfors.se> wrote:
"DavidB" <bidd...@xxxxxxxxx> wrote on 07 mar 2007 in
microsoft.public.windows.terminal_services:

On Mar 7, 2:03 pm, "DavidB" <bidd...@xxxxxxxxx> wrote:
On Mar 5, 8:35 am, Jeff Pitsch
<J...@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:

the errors, to me, point to a classic running out of
resources. This could very well be kernel memory being
exhausted or simply a piece of software on the box with a
memory leak. And of course I can't find my links for
troubleshooting kernel memory.........

Jeff Pitsch
Microsoft MVP - Terminal Server
Citrix Technology Professional
Provision Networks VIP

Can this be fixed by entering the /3GB parameter in the
boot.ini file? I have a server that's got 2003SP1 and 4gb
ram and it only hovers around 2gb, I think the most I've
seen is 2.25GB used of physical ram and this problem started
to hit us hard today. Funny thing is that if I reboot our
2nd DC, seems that they can login! I don't know if that's
just a coincidence or if it has something to do with
authentication or a network error. No errors show up on
either DC but my log is filled with 1500 and 1508 on the TS
server.- Hide quoted text -

- Show quoted text -

It's not the DC, just timed it with a user that wasn't able
to login and restarting the DC didn't work this time. TS is
not utilizing all it's physical RAM so I think this is some
kind of memory limitation. Enough free space on the hard
drives and the pagefile is ok.

The /3G switch would probably make matters worse, if anything.
I'm not 100% sure that it is a resource problem, I would expect
Event 2021 and 2022 in that case:

How to troubleshoot Event ID 2021 and Event ID
2022http://support.microsoft.com/?kbid=317249

I would first eliminate the licensing problem. Have you double-
checked your server CALs? If it's always user nr. 51, then the
problem has nothing to do with TS CALs.

And, after a reboot, when do those Event 1500 and 1508 occur?
Immediately, and always for the same users, or is there a
connection with the licensing issue? I.e. Do you see these
Events even if you have never more than 50 users on the box?

If the Userenv Events are unrelated to the licensing problem,
then I would suspect corrupt profiles as the cause.

Check the info here as
well:http://www.eventid.net/display.asp?eventid=1508&eventno=206
9 &source=Userenv&phase=1
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___- Hide
quoted text -

- Show quoted text -

Thank you for responding Vera,
My issue is separate from the 51st user issue. Probably should
have started my own thread. After doing more research today, it
appears the /3gb or /pae switches in the boot.ini file will not
make things better. One limits kernel memory and the other only
works if more that 4gb ram installed. My problem is that my
server has 4gb memory, I'm getting those errors 1500 and 1508,
plenty of free memory in task manager or performance monitor and
no licensing errors. If I log off enough idle sessions it seems
that a user with the problem can then login. Could this be a
registry size problem on 2003 sp1 std server?


OK, I see now that you followed-up on a post by someone else. That
put me on the wrong track. So we forget the licensing references,
I've deleted them from this post.

But that also means that I'm not sure anymore which Events you get.
I know that it's Event 1500 and 1508 from Userenv, but what is the
text of the Detailed error message?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*
.

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