Re: Problems with users logging in
- From: Jeff Pitsch <Jeff@xxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 05 Mar 2007 08:35:23 -0500
the errors, to me, point to a classic running out of resources. This could very well be kernel memory being exhausted or simply a piece of software on the box with a memory leak. And of course I can't find my links for troubleshooting kernel memory.........
Jeff Pitsch
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thedriver wrote:
We're having what appear to be licensing problems with our Terminal Server..
When our 51st user logs in (and consecutive users) they get a Windows activation prompt:
"Windows Product Activation
This copy of Windows must be activated with Microsoft before you can logon. Please ask a computer administrator to activate Windows on this computer."
We also get the following in the Application Log:
1.
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1500
Date: 5/03/2007
Time: 10:38:51 AM
User: networkname\Username
Computer: computername
Description:
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.
DETAIL - Insufficient system resources exist to complete the requested service.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
2. Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1508
Date: 5/03/2007
Time: 10:34:57 AM
User: NT AUTHORITY\SYSTEM
Computer: computername
Description:
Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.
DETAIL - Insufficient system resources exist to complete the requested service. for C:\Documents and Settings\lflinn\ntuser.dat
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Occasionally some users can't logon with their normal profile (they're given a temporary profile) and the TS generates the following logs:
1. Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1511
Date: 1/03/2007
Time: 4:44:29 PM
User: networkname\username
Computer: computername
Description:
Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
2.
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1515
Date: 1/03/2007
Time: 4:44:28 PM
User: networkname\username
Computer: computername
Description:
Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
3.
Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1502
Date: 1/03/2007
Time: 4:44:28 PM
User: networkname\username
Computer: computername
Description:
Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.
DETAIL - The process cannot access the file because it is being used by another process.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
UPHClean is already running on the server.
The TS is running in Per User license mode. If I open TS Licensing mmc, the license server isn't activated (it's running in Per User mode). Would this be the cause of the problem. I understood from Microsoft that Per User licensing mode does not require the presence of an activated License Server:
Q: When a Terminal Server is configured for "per user" licensing, if a client connects with a valid TS "Device" CAL, will that always be accepted? (i.e. will that always cause the TS not to request a TS "user" CAL?)
A: "Per User" licensing mode is not managed at this time. As long as the Terminal server has discovered a license server, client connections will be allowed independent of whether the client has a license or not.
Q: Follow up: Just to be clear, a "per user" mode Terminal Server does not have any communication whatsoever with the License Serv other than validating that one exists? Does it need a find an activated license serv, or will any one do?
A: Correct, the Terminal server will not communicate with the License server once it has discovered it. It does not matter if the license server is activated.
SBS2003 transition pack was applied to our SBS server, we have 55 user licenses and purchased another 20 with the transition pack. I've been told by Microsoft that licensing should not be an issue as the licenses are only for conforming with the license requirements.
Your assistance would be appreciated!
Kind regards,
Tee (thedriver)
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