Re: Trouble Launching Apps

Have you contacted the vendor of the application to check if there
are known problems with running this app on a 2003 TS?

My next step would be to start afresh and closely monitor every
change to the registry during installation (make a registry dump
after each step and compare them).
Note that merely uninstalling the application and re-installing is
not considered "starting afresh" in this context.

You'll probably have to clean the registry manually from any left-
overs from the previous installation, in HKLM and the shadow area,
as well as performing the re-installation under a completely new
Administrator account (or deleting the existing user profile of the
current Administrator account).
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?YXpldm9u?= <azevon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on
05 feb 2007 in microsoft.public.windows.terminal_services:

Vera -

The application can only be run by the user admin - no other
users, regardless if they also installed the app, can access it.

I followed your suggestion about how to remedy - and it worked
for that user for that session. But when I tried it with a
different user I get the same error.

So I can't imagine how this could happen - and I looked at that
TID and it's pretty similar to what you mentioned. I also tried
removing the application (from Add/Remove), logging in as admin,
reinstalling, launching and running it in install mode, exiting,
closing add/remove logging out as admin, then as another user -
no luck.

Thanks for your help!

"Vera Noest [MVP]" wrote:

So if I understand your problem correctly, the appication can
only be run by the same user that installed it, correct?

This probably means that the application creates the
HKEY_CURRENT_USER registry settings the first time a
user runs the program, rather than during installation.

The way to avoid this problem is to run the application for the
first time from the Administrator account, immediately after
installation, and WHILE THE SERVER IS STILL IN INSTALL MODE.

If you do so, the registry key and ini-file creation is
monitored by the server and put into the shadow area of the
registry. All users then receive the registry entry and a
personal copy of the ini file in their windows folder, when
they run the application for the first time.

What you can do now to solve the problem is:
* make sure no normal user is logged onto the server
* put the server into install mode (change user /install)
* run the application under an administrative account THAT HAS
NEVER RUN THE APPLICATION BEFORE (create a new one if
needed).
* exit the application
* put the server back into execute mode (change user /execute)

Further information:

186498 - Terminal Server Application Integration Information
http://support.microsoft.com/?kbid=186498
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?YXpldm9u?= <azevon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
on 02 feb 2007 in microsoft.public.windows.terminal_services:

I have computers that use both clients (MS and Novell's) - as
this is the only network apps that I run, I can't say if it
happens using anything else. I installed the app using
add/remove programs. That is considered install mode,
correct?

Just wondering why I can do the same thing, same
configuration with non-error results on my Win2000TS /Citrix
1.8 server.

"guyyardeni" wrote:

The other environments where this app works fine, are they
also using the MS client rather than Client 32? Also, does
this happen for any app that resides on the Novell server?
Does this app have specific local requirements, such as
installation that should be performed when the server is in
'install mode'?

You can use Process Monitor (a tool from MS) to provide
information on access failures due to permissions on the TS.

--
Guy Yardeni



"azevon" <azevon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C012A121-7786-4219-A650-AFBB86652600@xxxxxxxxxxxxxxxx
Oh yes - this apps have been used for years, even
currently, and even currently on an older Win2000TS with
Citrix. Seems there is something on this new server that
I have misconfigured. I only mentioned Netware because
that's what I was working with - and the *.exe's reside on
the netware server. I have installed Office and GroupWise
to the TS server and this user
can access them - perhaps because they are installed
locally?

"guyyardeni" wrote:

Are you sure the users have permissions on the Novell
side? If they don't,
adding them to Windows Administrators group would not
solve the problem.

--
Guy Yardeni



"azevon" <azevon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:5CF49DEF-A184-44C8-B48C-416C1737CAA4@xxxxxxxxxxxxxxxx
Perhaps a little more information could help find an
answer...

If I log onto the server (via Citrix client, MSRDP, or
at the console itself) as admin, I get into the apps
without the permissions error. If I
add the ordinary user into the Administrator group I
still can not get into
the apps. So the administrator group itslef doesn't
seem to have access
while the Admin user itself does.

"azevon" wrote:

Greetings All,

After setting up Windows2003TS server with Citrix
Metaframe 3.0, I can successfully have my users
connect to the server via DR or the citrix client.
However, when they attempt to launch an app that
resides on a netware
server
(I'm using the MS client for Netware, not Novell's), I
get the following
error:

"Windows cannot access the specified device, path, or
file. You may not
have
the appropriate permissions to access the item"

The user has rights to Remote Desktop Users. Do they
need to be in aby
other groups? Does the ICA or RDP connections needs
to have specific permissions set? Also, if I try to
publish an application, when I click
Browse to locate the *.exe file, I get no drive
letters past D (when I clearly have F, G, O, etc...)

I'm getting there...

Thanks in advance,

-andy-
.

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