Re: Terminal server remote printing

I think your problem is related to Citrix vs. TS. PS4 has a very robust print subsystem that was completely rebuilt for PS3/4. You are going to need to work on your printing policies.

I would suggest asking in alt.os.citrix. Lots of experts hanging out there. Another excellent resource is the knowledge base and forums on http://www.citrix.com. I've resolved several issues w.r.t. PS4 and printing from both of these...

Another indispensable resource is http://www.dabcc.com. Doug provides an incredible resource and there is a newsletter that every Citrix admin should subscribe to.

Good luck...

Regards,
Hank Arnold

Joe McHae wrote:
In the system log I do not see any references to the ICA client trying to map the printer. I do see where the RDP client printers were mapped and then disconnected

"Vera Noest [MVP]" wrote:

I see, that changes the picture.
But what did you find in the EventLog?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9lIE1jSGFl?= <JoeMcHae@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote on 15 jan 2007 in
microsoft.public.windows.terminal_services:

I do not think it is the type of redirection problem you are
referring to. If I use the same client going to the same Citrix
server. The redirection works when I remote desktop (RDP) to
that server. When I use Citrix to create a client connection
via a published application it does not autocreate. The driver
is there because the RDP client can use it.

"Vera Noest [MVP]" wrote:

Did you check the EventLog on the server which doesn't
autocreate the printer?
While your first problem was a case of:
1. redirection is not attempted at all
this seems more like:

2. redirection is attempted, but fails because the server
doesn't have a driver for the printer
in my first reply.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9lIE1jSGFl?= <JoeMcHae@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote on 15 jan 2007 in
microsoft.public.windows.terminal_services:

Can you point me in the right direction. I am not sure if I
stated this before but if the user connects to one of the
Citrix servers printing autocreation works fine. If they
connect to the other it does not. Both servers are loaded
the same. The only difference is the one that autocreates the
printers is the Citrix license server, which should have no
impact.

thanks

"Vera Noest [MVP]" wrote:

You'll have to configure redirection of printers in the ICA
client as well.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9lIE1jSGFl?=
<JoeMcHae@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 15 jan 2007 in
microsoft.public.windows.terminal_services:

Thanks, I had already tried KB article 302361. It did not
work. What fixed the RDP client was that I did not have
redirect local printers set on the client side. I thought setting
it at the server end under client settings would work. Once I set it on the client side I am now autocreating
printers in an RDP connection. I guess I will have to go
to a citrix newsgroup to see why the ICA connection is not
mapping the printer. Again thanks for the help.



"Vera Noest [MVP]" wrote:

My guess is that both of your problems have the same
cause: the servers which don't autocreate your local
printers don't have the appropriate drivers for those
printers. Verify this by checking the EventLog on the
server.

From the "Printing" menu in http://ts.veranoest.net/

Basically, there are 2 areas where printer redirection
can fail:

1. redirection is not attempted at all
Solution: check the configuration of printer redirection
in the RDP client and on the Terminal Server, update the
RDP client to at least the XP SP2 version or apply KB
article 302361 to get support for redirection of
non-standard local port names, including tcp/ip ports. http://support.microsoft.com/?kbid=302361

2. redirection is attempted, but fails because the server
doesn't have a driver for the printer
Solution: whatever you do, do not install a 3rd party
printer driver on the Terminal Server, unless it is a
Windows Hardware Quality Labs (WHQL) signed driver. Many
non-WHQL drivers are not TS-compatible, and some are
known to crash your printer spooler or the whole server.
In stead, map the printer to a native driver by creating
a custom ntprintsubs.inf file, as described in KB article
239088. http://support.microsoft.com/?kbid=239088 _________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?Sm9lIE1jSGFl?=
<JoeMcHae@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on 15 jan 2007
in microsoft.public.windows.terminal_services:

I have a windows 2003 domain with two windows 2000
terminal servers running Citrix presentation server
4.0. Printing has been a problems since before I came
onboard. My question today is 2fold (1) When I remote desktop to any of my 2003 servers I
do not see any of my local printers being recreated on
the servers. (2) of the 2 windows 2000 terminal servers only one is
autocreating any printers for the Citrix users. I
recently re-loaded both of those servers so they would
be identical, evidently not. I have checked the RDP
and ICA connection properties on all the servers they
are all configured to autocreate locaal printers. One
last thing the local printers on my workstation are
network printers, but on other networks this has never
been a problem.
.

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