Re: RPC Server Is Unavailable on 2003 TS but not on 2000 TS

Hi Vera,

Thank you or your reply.

In my haste to post, I forgot to mention that I have already tried quite a
number of things based on previous posts on Technet as well as posts found
doing a Google search, obviously with no success yet other than to reduce the
frequency of this error occurring (but not erradicate it - this problem has
been ongoing for a few months).

In reponse to your suggestions :-

1) I have rechecked the network settings a number of times - and have also
run a number of diagnostics based on previous posts (NETDIAG, NETDOM, etc.)
and all tests always comes back as passed when the problem is not occurring.
The gigabit network switch and connecting network cables are new (replaced
when problems first showed up) and have also changed network cards to be
thorough. As the old W2K TS isn't showing any errors, I still think the
probem lies with the 2003 TS.

2) I checked the 883670 per your suggestion - however, I think that is
already included in SP1 as the version currently on the server is a lot newer
and has a much higher version number than the one mentioned in 883670.

Any further suggestion will be most appreciated.

Kelvin



"Vera Noest [MVP]" wrote:

You seem to have some sort of network problem. Check your DNS and
TCPIP parameters. This might help:

http://www.eventid.net/display.asp?eventid=5719&eventno=104
&source=NETLOGON&phase=1

For the sake of completeness, check also:

883670 - FIX: The Terminal Services service stops responding in
Windows Server 2003 and you receive an "The RPC service is
unavailable" error message when you try to connect to the terminal
server by using the Remote Desktop Connection program
http://support.microsoft.com/?kbid=883670

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

=?Utf-8?B?S2Vsdmlu?= <Kelvin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on
15 jan 2007:

Hi,

This is an ongoing problem since putting in the 2003 TS (problem
exists from the very start). This problem does not occur with
the existing 2000 TS.

Environment :
SBS 2003 Premium (Dual Xeon 3.2Ghz, 4 GB RAM, RAID 1 OS, RAID 5
Data with ample free disk space)
Serving approx. 35 users
Exchange IS is at about 10 - 14GB usually
There are 2 major SQL applications running all the time
TrendMicro CSM for SMB is their AV solution running on the SBS
server

Old W2K TS : Windows 2000 Server SP4 (Dual AMD Athlon MP, 2GB
RAM, RAID 1)

New 2003 TS : Server 2003 R2 Std 32bit SP1 with all current
Windows Updates loaded (2 x Dual Core Xeon 3.4Ghz, 4GB RAM, RAID
10)


The existing W2K Terminal Server works fine with all their
applications loaded and they only put in the new 2003 TS because
the W2K TS is getting too slow to run their applications for the
number of users in the office. The same line of business
applications are loaded on the new 2003 TS.

The problem only shows up on the new 2003 TS and only ever
appears during logon. If there are already users logged on when
this problem occurs, the users already logged on appears to be
unaffected and can carry on without knowing there was a problem.
However, the users attempting to log on when this occurs
generally must wait some number of minutes before attempting to
log on again and very often succeed in logging on after waiting
a while. And it can be any user and not particular to any one or
group of users (including the Administrator).

System & Application logs shows a variety of errors (when the
problem occurs at different times) :-
Eg. Event IDs : 5719, 1053, 1219

They may go days without seeing the problem and they may
suddenly have it occurring every day or every other day or
sometimes several times a day. Rebooting the terminal server
lets users login again immediately (until the problem reoccurs)
or they could just sit and wait several minutes and the system
will then let them login. Note that whenever this problem
occurs, they could still log in to a session on the old W2K TS.

They have tested logging the entire office in to the 2003 TS
(without starting any applications after logging in) and that
did not produce any errors. As it is intermittent mostly, we
cannot "cause" it to happen to try and narrow down what it is
that is causing it.

Please help ! The client is threatening to return the entire
server, OS, Software and all unless this problem is resolved !

.

Relevant Pages

  • RE: Terminal Services stops responding on our Windows Server 2003
    ... Your terminal server issue appears to have several potential causes. ... first thing to check are the applications running. ... initiate a best practices for deployment of terminal services. ...
    (microsoft.public.windows.terminal_services)
  • Re: RPC Server Is Unavailable on 2003 TS but not on 2000 TS
    ... Windows Server 2003 and you receive an "The RPC service is ... MCSE, CCEA, Microsoft MVP - Terminal Server ... There are 2 major SQL applications running all the time ... They have tested logging the entire office in to the 2003 TS ...
    (microsoft.public.windows.terminal_services)
  • Re: RPC Server Is Unavailable on 2003 TS but not on 2000 TS
    ... Check the troubleshooting tips on EventID.net, ... MCSE, CCEA, Microsoft MVP - Terminal Server ... applications loaded and they only put in the new 2003 TS ...
    (microsoft.public.windows.terminal_services)
  • RE: Windows 2003 Server Terminal Services
    ... I tried the first .bat idea, and though it worked, it left the batch file ... accessing applications which they should run. ... MCSE, CCEA, Microsoft MVP - Terminal Server ... Terminal Server role and the Terminal Services Licensing ...
    (microsoft.public.windows.terminal_services)
  • Re: RPC Server Is Unavailable on 2003 TS but not on 2000 TS
    ... MCSE, CCEA, Microsoft MVP - Terminal Server ... Technet as well as posts found doing a Google search, ... The gigabit network ... applications loaded and they only put in the new 2003 TS ...
    (microsoft.public.windows.terminal_services)