Re: Event ID 1500 and 1508 - user cannot login

Tech-Archive recommends: Fix windows errors by optimizing your registry

Check to see if the server is really low on resources, maybe it needs a reboot.
Also verify that permissions on the profiles are correct and users can access them.
And try enabling the policy Computer Config>Administrative templates>User Profile> Do not
check for user ownership of Roaming Profile Folders - this can become an issue if ownership was changed.

--
Guy Yardeni



"Eric32" <Eric32@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:05A9A3EF-60D0-4396-BD29-E8AC0A3D932C@xxxxxxxxxxxxxxxx
We're running Windows Server 2003 with Terminal Services enabled. We have
about 30 concurrent users. Today we experienced a problem where one of the
users wasn't able to login. She's on a thin client as are most of the TS
users. The error when she logged in was generic - basically just stating
there weren't enough resources to allow her to login. The following items
showed up in event viewer:

Event 1500

Windows cannot log you on because your profile cannot be loaded. Check that
you are connected to the network, or that your network is functioning
correctly. If this problem persists, contact your network administrator.

DETAIL - Insufficient system resources exist to complete the requested
service.

Event 1508

Windows was unable to load the registry. This is often caused by
insufficient memory or insufficient security rights.

DETAIL - Insufficient system resources exist to complete the requested
service. for C:\Documents and Settings\asmith\ntuser.dat

I found MS article 837115 which references the UPHClean utility but after
doing some research on other sites I found that most of the feedback for this
utility was bad -- basically stating it didn't work or only temporarily fixes
the problem.

I ended up replacing the user's ntuser.dat file from her profile with a copy
from the "Default User" profile. This allowed her to login. I just wanted
to see if this is a common problem that has a better solution. All the blogs
I found never stated what the ultimate fix was.

Thanks!



.

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