Re: [2003] Why can't app print?
- From: "Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 26 Oct 2006 15:16:23 -0700
comments inline. please keep the previous content of the thread in
your replies.
Vincent Delporte <justask@xxxxxxxx> wrote on 26 okt 2006 in
microsoft.public.windows.terminal_services:
On Thu, 26 Oct 2006 13:11:00 -0700, "Vera Noest [MVP]"
<vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
So these printers are locally installed on the TS?
No. They are network printers (ie. with a NIC), and are
physically located on the user's LAN. I added them to Active
Directory.
But you *installed* the printer on the server, correct?
Let's put it this way: when you log on to the *physical* console of
the server, do you see the printer? And can you print to it?
Or did you just install the driver?
There are not redirected session printers?
I don't know what those are. If you mean whether those printers
are physically connect to client hosts through an LPT1 port, the
answer is no.
No, I mean this: I assume that the users have a connection to this
printer on their workstations. That means that - given the correct
version and settings on the rdp client on the workstation - the
printer could be automatically created for them in the session,
without installing the printer at all on the server. That's called
a redirected session printer.
Why did you do that?
Because I'm no expert, and the admin only has average knowledge
of TS.
If users have enabled redirection of loacl printers, they will
get the same printer *twice*, the one which you installed on the
server, and the redirected client session printer, which is
physically the same printer.
OK, it's not the case. They are not local printers, so they
don't show up twice.
But also network printers which are defined on the client can be
automatically redirected in the session.
If you want to keep your printers installed on the server, make
sure that you disable local printer redirection.
I'll check it out, although it doesn't seem to be a problem.
And check if a user can print to the printer from the console.
Where can I find the console once a user is connected through
Remote Desktop? They can print just fine with Wordpad.
I meant the *physical* console of the server. I'm struggling to
understand how your printer is setup.
And the EventLog should also give you some more info, can you
post the EventIDs? make sure that you have enabled all printer
logging on the server (errors, warnings and informational
events).
I'll check it out, since I don't have admin rights on the
server. I've built a basic EXE with no dependencies other than
the VB5 run-time. I'll ask the user to log on to the W2003
Server through her TS session, download that EXE from our site
(ie. it will be installed with her account as owner), and run
it: If things work ok, it should be able to print to the IP
printer located at her location.
No, please don't! Do not let a user install anything in the session
on the TS. Hopefully, they don't have the right to do this anyway,
and if they van, you have more problems, and it doesn't tell you
anything about your printing problem.
I suspect that the files that make up our application don't have
the correct user rights, and/or some group policy forbids it
from printing. I'll keep you posted.
There are no policies which forbid applications to use a printer.
Have you checked the permissions on the printer?
I'm still a bit in the dark when it comes to rights,.
permissions, group policies, etc.
Thank you.
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