Re: [2003] Why can't app print?

On Thu, 26 Oct 2006 13:11:00 -0700, "Vera Noest [MVP]"
<vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
So these printers are locally installed on the TS?

No. They are network printers (ie. with a NIC), and are physically
located on the user's LAN. I added them to Active Directory.

There are not redirected session printers?

I don't know what those are. If you mean whether those printers are
physically connect to client hosts through an LPT1 port, the answer is
no.

Why did you do that?

Because I'm no expert, and the admin only has average knowledge of TS.

If users have enabled redirection of loacl printers, they will get
the same printer *twice*, the one which you installed on the
server, and the redirected client session printer, which is
physically the same printer.

OK, it's not the case. They are not local printers, so they don't show
up twice.

If you want to keep your printers installed on the server, make
sure that you disable local printer redirection.

I'll check it out, although it doesn't seem to be a problem.

And check if a user can print to the printer from the console.

Where can I find the console once a user is connected through Remote
Desktop? They can print just fine with Wordpad.

And the EventLog should also give you some more info, can you post
the EventIDs? make sure that you have enabled all printer logging
on the server (errors, warnings and informational events).

I'll check it out, since I don't have admin rights on the server. I've
built a basic EXE with no dependencies other than the VB5 run-time.
I'll ask the user to log on to the W2003 Server through her TS
session, download that EXE from our site (ie. it will be installed
with her account as owner), and run it: If things work ok, it should
be able to print to the IP printer located at her location.

I suspect that the files that make up our application don't have the
correct user rights, and/or some group policy forbids it from
printing. I'll keep you posted.

I'm still a bit in the dark when it comes to rights, permissions,
group policies, etc.

Thank you.
.

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