Re: printer ports issue with term services



I am also having the same issue.

"Matt Cortner" <mcortner@xxxxxxxxx> wrote in message
news:OZhAqn$6GHA.3760@xxxxxxxxxxxxxxxxxxxxxxx
I have a similiar issue to a post by ponga on Sept 14th of this year. I
have several clients remoting in to a windows 2000 terminal server. When
tehy log in it shows their printer but that printer is usually associated
with the wrong port. The printer also stays in the list of printers when
they log off. I believe the issue is when Client A logs in he gets an ID
of say 1 and his printers are installed on port 001. Client A prints fine
then logs off. Client B then logs on and is issued ID 1. When Client A
logs back on and is issued ID 2 client A's printer is still associated with
port 001. In turn Client B's printers do not get associated with port 001
becasue Client A's printers are still associated with it. If I manually
edit the printers port they can print fine until they log back in again.
Also each time they log on there are 2 ports available. For example if
Client A logs on it shows the availability of ports 001 and 002 although
Client A logs on and gets ID 1. I may not be explaining it well so I have
attached the post from Ponga from 7-14 that I eluded to earlier.

Thanks for any help in this matter. To let you know the clients are
connecting an 2 HP deskjets and 3 samsung printers.

Sincerely,

Matt

Posted 7-14-2006 by Ponga:

Hello, we have a peculiar situation occurring where print jobs from
user A are periodically going to user B's printer. Given that the users
are separate customers and most of which print payroll checks, this is
a BAD situation.
Some background: We are using Win2K3-SP1 and the clients are Windows
based (most likely XP) All our printers are redirected using native
Windows drivers - the printers are ALL on the client end; mostly HP.
We have hundreds of users connecting every day, and this only happens
infrequently, nevertheless, it is a major cause for concern.
Here is what I have noticed after getting a report that this has
occurred: I have noticed that under Printers and Faxes > Server
Properties > Ports tab - that the printer from client A - is using TWO
ports (we will say TS004 and TS006) Now, the printer on TS006 is the
correct printer and matches the session ID of user A. The printer on
TS004, is the correct printer BUT with the WRONG session ID. Again, in
this case, print jobs from user A are showing up on User B's printer.
What I think is happening is,
1) User A (Session ID 1) is getting disconnected from the server - and
subsequently logged off (we have the server log off any user that has
been in a disconnected state for 30 mins.) - *Now, here is what I am
not sure of, even though the user is logged off, and the session ID
relinquished back to the system - his printers remain! - What shows up
under Printers and Faxes > Server Properties > Ports tab - is his
printer, the Port number, but the Description says "Inactive TS Port"
2) User B logs on the same server, and gets Session ID 1.
3) User A logs back onto this server and get a separate session ID.
4) User A tries to print, and for some reason, the print job somehow
goes to User B's printer...

--- Can someone please help shed some light on how I might be able to
fix this?? Any help whatever is VERY welcome.

Thanks!!!
-Mike


Mike Maddux
Apta Software IT & Support
(520) 618-5131



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