Re: Remote Control

Which OS are you running on the servers?
What is the exact error message that you get?
You are not trying to use remote Control directly from the servers
console, are you? You must use Remote Control from within a TS
session.

278845 - How to Connect to and Shadow the Console Session with
Windows Server 2003 Terminal Services
http://support.microsoft.com/?kbid=278845

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"John Holt" <johnh@xxxxxxxxxxxxxxxxx> wrote on 04 aug 2006 in
microsoft.public.windows.terminal_services:

Hello all,
We have 3 TS servers. All 3 setup identical in the line of
polices and such. This problem seems to be on 1 server only.
Once in a while we try to Remote Control a user session and
immediately get a box saying access denied. All users are setup
the same, to allow Remote Control with user's permission.
Usually the users gets a box and they can allow it or not.
These users don't even get a box to make a choice. Anyone have
any ideas why just a few users instantly refuse Remote Control?
Am running low on policies, switches and flags to look at.:-(

Thanks much,
John
.

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