Re: Terminal Server disconnects

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Thanks for the reply.

I have been in touch with the ISP and we even changed the internet
connections at both locations and it still happens. I have not tried to get
to another server at the central site but I can browse the internet and the
vpn logs show that the vpn is not going down.

I have also run a host monitor from a 3rd location to monitor the internet
connections it they never show as being down when this happens.

Any advice is appreciated.

JD

"Jeff Pitsch" wrote:

Can you access other servers at the central site when this happens? Have
you contacted your ISP?

Jeff Pitsch
Microsoft MVP - Terminal Server

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"JD" <JD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D34B7F41-8705-43D6-9469-98E734B4EAF4@xxxxxxxxxxxxxxxx
Hello,

I have two sites, main office and a satellite office. The Windows 2003 TS
is
located in the main office and there is a VPN to the satellite office. All
users are using thin clients or desktops with RDP client to connect.

The satellite office disconnects 3 times a day. Not always at the same
time
but within the same hour. Somtime between 10am and 11am, again at 2pm -
3pm
and once again around 5pm. This has been going on since before I started
working on this. I have replaced the firewalls/vpn and both internet
connections and it still happens.

I can see nothing in event viewer that helps with this. When they get
disconnected they can usually just log right back in but sometimes they
have
to wait for a bit before TS will let them reconnect and the internet
always
works when this happens.

Any advice on where to look would be appreciated.

Thanks

JD



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