Re: Remote Control in Windows Server 2003 Enterprise Edition

Thanks for your reply!

That's not how Remote Control works.
That's the method to connect to another terminal Server.

In stead, click on a session and choose "Remote Control" in the menu.
Note that you cannot use Remote Control directly from the console of
the server, you have to do it from within an rdp session.
So open your own session to the server, start TS Manager, select the
session and choose "Remote Control".

Tip: use "Help" in TS Manager - How To...

I see. So, the Remote Control feature can only control the sessions to
the physical server(s) which run Terminal Services, right? If this is
the case, it won't solve my problem.

If you want to interact with the clients desktop session (not just
the rdp session), then use Remote Assistance from your XP client
directly to the other XP client.

This is what I need (to control the client's desktop session, to fix
problems, show them how to do things, etc), but I need to initiate the
process myself instead of asking the clients to invite me for remote
assistance (so that I wouldn't need to explain how to invite, etc). Is
there any method for doing this remotely from a server? If it can't be
done using the tools that come with Win2k3, is there any 3rd party
application that enables me to do this? (I know VNC does this, but it
requires the server to be installed on client computers, and is not
integrated into AD.)

Thanks a lot!
Ehsan

.

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