Re: TS Print jobs going to another users printer
- From: "Vera Noest [MVP]" <vera.noest@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 14 Jul 2006 12:53:50 -0700
Jeff, Mike is using *native Windows* drivers, so it doesn't seeem
to be an incompatible driver problem!
Mike, do you see any warnings or errors in the EventLog regarding
printing, or maybe profile (un)loading?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
"Jeff Pitsch" <jeff@xxxxxxxxxxxxxxxxxxxxxxxx> wrote on 14 jul 2006
in microsoft.public.windows.terminal_services:
My guess is your print drivers are causing problems. the fact.
that you are using native drivers is typically a bad idea.
Many, if not most, 3rd party print drivers are not compatible
with terminal services. Have you considered remapping many of
the drivers to windows cd drivers? Or a 3rd party print
solution like Thinprint, Tricerat, Provision Networks?
Jeff Pitsch
Microsoft MVP - Terminal Server
Forums not enough?
Get support from the experts at your business
http://jeffpitschconsulting.com
"ponga" <ponga@xxxxxxxxxxxxxxx> wrote in message
news:1152894493.582125.275810@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello, we have a peculiar situation occurring where print jobs
from user A are periodically going to user B's printer. Given
that the users are separate customers and most of which print
payroll checks, this is a BAD situation.
Some background: We are using Win2K3-SP1 and the clients are
Windows based (most likely XP) All our printers are redirected
using native Windows drivers - the printers are ALL on the
client end; mostly HP. We have hundreds of users connecting
every day, and this only happens infrequently, nevertheless, it
is a major cause for concern. Here is what I have noticed after
getting a report that this has occurred: I have noticed that
under Printers and Faxes > Server Properties > Ports tab - that
the printer from client A - is using TWO ports (we will say
TS004 and TS006) Now, the printer on TS006 is the correct
printer and matches the session ID of user A. The printer on
TS004, is the correct printer BUT with the WRONG session ID.
Again, in this case, print jobs from user A are showing up on
User B's printer. What I think is happening is,
1) User A (Session ID 1) is getting disconnected from the
server - and subsequently logged off (we have the server log
off any user that has been in a disconnected state for 30
mins.) - *Now, here is what I am not sure of, even though the
user is logged off, and the session ID relinquished back to the
system - his printers remain! - What shows up under Printers
and Faxes > Server Properties > Ports tab - is his printer, the
Port number, but the Description says "Inactive TS Port" 2)
User B logs on the same server, and gets Session ID 1. 3) User
A logs back onto this server and get a separate session ID.
4) User A tries to print, and for some reason, the print job
somehow goes to User B's printer...
--- Can someone please help shed some light on how I might be
able to fix this?? Any help whatever is VERY welcome.
Thanks!!!
-Mike
Mike Maddux
Apta Software IT & Support
(520) 618-5131
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