Re: Keyboard Madness in TS Environment

I've gone to everything from a most basic keyboard to a full out
multimedia keyboard to a USB keyboard. All with the exact same
results.

Vera Noest [MVP] wrote:
Try switching keyboard anyway, with a different brand if possible.
I have seen both keyboards and mouses which work 100% correct on
the client but behave irrational in a TS session.
This is especially true for keyboards with some sort of extended
functionality, like a built-in rollermouse.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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"cbrunet" <darthkorn@xxxxxxxxx> wrote on 12 jul 2006 in
microsoft.public.windows.terminal_services:

Ii is a workstation computer that has been rebooted multiple
times since. I will give the driver effort a try though.
Thanks for the input.

Brad Pears wrote:
I have seen this behaviour when connecting to a users session
from the terminal services manager. I believe it only happened
on the Win2K server though - not the Win2K3 server - although
I'd have to confirm that again... Basically, a user would call
for some help, I would connect to their session, then once I
ended my connection, they would complain their keyboard was all
whacked out - similiar to what you described. Usually a reboot
on their end solved the problem...

Likely not any help to you but another thing for you to think
about... Is the user using a different keyboard driver than
everyone else by any chance? Maybe try installing a differnt or
reinstalling the keyboard driver? Is it a laptop?? I seem to
have had more problems with the laptop users...Both our Compaq
and Dell laptop users have complained about it...

Brad
"cbrunet" <darthkorn@xxxxxxxxx> wrote in message
news:1152124349.010251.15090@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This is far too strange for me.

I have a user who, when in a Terminal Services environment
(ICA/RDP), his keyboard acts as if he constantly has the
'Shift' key pressed down when using the directional buttons
(but not when typing). When 'NulLock' is turned off, it acts
normal, but then the NumPad obviously does not work. So,
when the user is typing up documents in Word through Citrix,
whenever he presses the directional button, it will select
the text he has written rather then simply move the cursor.
Same happens in a Remote Desktop environment, wherein the
user moves the cursor between files or folders and it would
select them all rather then just move between them normally.

1- I dont see it being anything PHYSICALLY wrong with the
keyboard, as it would also affect the local desktop, not
simply the Terminal Service connections.
2- I dont see it being any settings on the local desktop for
the same reasons, though I did check sticky keys and keyboard
settings as my first stop. CAPS LOCK dosent have anything to
do with it either as characters written in Citrix connected
Word are still lower-case (i.e. acts normal)
3- I dont think it has anything to do with server settings,
as it would happen with the ICA connection AND with an RDP to
my own workstation, which I've RDP'd to from MANY different
terminals before with no problem.
4- It's also not a single profile issue, as any user logging
into a TS connection from that PC receives the same type of
environment.

At my wits end. Thanks a bunch for the input.

.

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