Error messages for remote desktop connection attempt
- From: Treasur2 <Treasur2@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 21 Jun 2006 09:50:05 -0700
Ok, I can't seem to get remote desktop to work.
This is my home network. Same subnet. Desktop (host) is running XP
professional, other machine (laptop/client) is running xp home. Yes, both are
sp2.
When I try to remote access in I get the following error message on the
client.
"The client could not connect to the remote computer. Remote connections
might not be enabled or the computer might be too busy to accept new
connections. It is also possible that network problems are preventing your
connection"
I have traced the problem to what I believe is this.
The terminal server service is not started and won't start on the host. Yes
even if I try to manually start it. I get an error message.
"Could not start the terminal server service on local computer. Error 1068:
the dependency service or group failed to start"
Environment:
Host is xp pro sp2 (desktop)
Client is xp home sp2 (laptop)
Cable internet connection with router installed and enabled for port 3389
and 80.
Troubleshooting:
This should not matter since both machines are on same subnet but I'll state
it anywise. I HAVE!!! Already physically disconnected the router/firewall
from the network. Connected; desktop (host) directly to cable modem,
verifying that I could establish and maintain and be pinged from the outside
(put laptop on separate...neighbors...wireless network) and pinged
successfully my desktop (host). Then tried to remote desktop in.
Result: same problem or error message.
I've traced the dependency services to one that was not running.” Net
Logon". It was set to manual. So I tried starting it manually (in
services)........I get the following error message.
"The net logon service on the local computer started and then stopped. Some
services stop automatically if they have no work to do, for example, the
Performance logs and alerts service."
The net logon services dependency is the workstation service ........it is
running.
I've rebooted the machine, I've turned the net logon on service to automatic
and rebooted. Etc. etc. Doesn't help.
In researching I've discovered (been reminded) that the net logon service is
designed for domain environments; since I'm in a workgroup (thus) I'm
assuming it shuts down at the end of the boot sequence (or something) when it
discovers there is no domain. My guess would be that a remote desktop
connection wakes the net logon service to just.....service (sorry for the
redundancy) the logon attempt.
So why can't I get it to come on. Or am I going completely down the wrong
path.
Yes I have a software firewall installed also on both machines. Zone alarms.
Yes it’s turned OFF (as opposed to "disabling" it) when trying to
troubleshoot the above.
Questions or clarifications?
.
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