Re: terminal server becomes unavailable



It's definately not a TS issue. A server (windows, linux, sun, etc) will
not randomly pick a group of related people and lock them out of the server.
It is most definately a network issue of some kind.

Jeff Pitsch
Microsoft MVP - Terminal Server

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"alphaxion" <alphaxion@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1751D5F4-2E8C-4AC0-9A37-03F98CEF6D95@xxxxxxxxxxxxxxxx
Hi,
I have a weird problem with our main terminal server.

randomly we will get an issue with it whereby all of our remote offices
will
be thrown out of the terminal server and will time out when trying to
reconnect - but yet our local users (people in the same office as the
server
and on the same ethernet) can log in and don't get thrown out.

My first thought was that maybe it is our firewall, but users of our other
terminal server that sits in the dmz do not have this issue.
So maybe it's the vpn connection I thought... but it's highly unlikely
that
both the vpn's conk out at the same time (and their renegotiation time is
very rarely at the same time as the issue).
However, every time this problem occurs I get the same entry in the
application event log - "KeepLoggedInThread" with an event id of zero..
there's nothing on the net about this message and the body of the event is
as
follows:

"The description for Event ID ( 0 ) in Source ( KeepLoggedInThread )
cannot
be found. The local computer may not have the necessary registry
information
or message DLL files to display messages from a remote computer. You may
be
able to use the /AUXSOURCE= flag to retrieve this description; see Help
and
Support for details. The following information is part of the event:
KeepLoggedIn: System Object has no connection".

this server has been rebuilt a few times due to a lack of a license server
(which now exists) and the problem always returns (I have yet to have this
problem on our ts server in the dmz even though that message occasionally
appears in the event log too).

any ideas?


.



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