Re: blank desktop

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From Microsofts Terminal Services FAQ
http://www.microsoft.com/windowsserver2003/community/centers/termin
al/terminal_faq.mspx

Q. Sometimes when I connect to my terminal server, I see a black
screen. Why does this occur?

A. This typically occurs if there is a device between the client
and the server that is receiving packets but not passing them on.
One way around this problem is to change the MTU size for the
network adapter that is being used as a terminal server connection
to clients.

Ethernet uses a maximum MTU size of 1500. You can start with 500
and then slowly move up until you notice the problem to find the
correct value to set

http://support.microsoft.com/?kbid=314825

See also:

898060 - Installing security update MS05-019 or Windows Server 2003
Service Pack 1 may cause network connectivity between clients and
servers to fail
http://support.microsoft.com/?kbid=898060

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Miguel Jamous" <miguel@xxxxxxx> wrote on 05 maj 2006 in
microsoft.public.windows.terminal_services:

Hello all,
I have the following problem with windows 2003 terminal server.
The clients are connecting to the server over cable and adsl
line, getting the login screen and log in normally, but only get
a blank desktop and then they are disconnected.
There is no way that they can reconnect only after i have log
them off via the terminal server manager. The client is there
listed as status disconnected.
I see the following error in the event viewer :
Event ID 1041 Source Termservice
Autoreconnect failed to reconnect user to session because
authentication failed. (0x0)
Or
Event ID 50 Source TermDD
The RDP protocol component WD detected an error in the protocol
stream and has disconnected the client
We never had this problem with windows 2000 terminal server
Thanks for your help,
Miguel
.

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