Re: MVPs and Terminal Services

Note that I'm not dismissing all the great things that the TS MVPs do here
(and in other forums), nor forgetting that this is a volunteer effort. I'm
just trying to raise awareness that often the first response to a question
that is on the outer boundaries of TS use is well...I already covered that.

I'm a former MVP myself, and still answer questions in forums where I have a
lot of expertise. And before that I was at Microsoft, a big supporter of
the MVP program, and a very active participant in newsgroups. So the
feedback isn't coming from out of the blue. I've seen products where there
weren't enough experts (MVPs or otherwise) to handle the questions, and
others where the experts really weren't deep enough to answer, but this is
the first one where the experts seem to dismiss my use of the product.
That's frustrating.

Yes, Patrick's first answer to a recent question triggered the post. But
only because I basically had stopped asking questions here (largely for the
reason give in this post) and the first one back started the same way. But
Patrick wasn't the target per se. If I had a problem specifically with his
responses I'd have sent him mail, not posted something publicly. I started
this thread after Patrick's first reponse to my question but before his
second. His second was the kind of response I was looking for. And much
thanks to Patrick for it.

So I'm not trying to seem (nor am I) ungrateful for the help that the TS
MVPs are providing. I'm just trying to raise awareness on one specific
"knee jerk" reaction I see (and experience personally).

--
Hal Berenson, President
PredictableIT, LLC
http://www.predictableit.com



"Jeff Pitsch" <jeff@xxxxxxxxxxxxxxxxx> wrote in message
news:eVQqN8GRGHA.4572@xxxxxxxxxxxxxxxxxxxxxxx
Do you really want a response to this because I'm sure I could come with a
doozy considering the amount of help that is given out for free by
everyone here (not just MVP's).

Jeff Pitsch
Microsoft MVP - Terminal Services
http://www.sbcgatekeeper.com
Your Terminal Services Security Website

"Hal Berenson" <hberenson@xxxxxxxxxxxxxxxxx> wrote in message
news:uoRMchGRGHA.4792@xxxxxxxxxxxxxxxxxxxxxxx
Ok, this is officially a rant.

Every time a TS MVP answers a question it is heavily tinted with the
apparent view that TS is only used by organizations with large IT budgets
to provide very limited access to very small and specific application set
in a very constrainted environment. Now granted this may be the typical
use of TS, but it is not the only use. There are some of us trying to
use TS as a general purpose desktop-replacement computing environment.
Consequently the answers we get to our questions are frequently not
answers at all, but rather just responses that are dismissive about what
we are trying to accomplish. I'll go as far as to say I often find them
condescending and occasionally even insulting.

So please, if you think that what someone is trying to do with TS doesn't
make sense ask what they are trying to accomplish and why it is important
before suggesting they do something other than solve their problem.

--
Hal Berenson, President
PredictableIT, LLC
http://www.predictableit.com








.

Relevant Pages

  • Re: WHY???? Does no one respond to my questionsss?? :-)
    ... MVP is just a label. ... Then and only then is the $245 phone support and I'll tell you ... ... off to go post another response and google up ... >>I am having some major headaches with permissions once the upgrade from ...
    (microsoft.public.windows.server.sbs)
  • Re: Im not happy.
    ... gives enough detail to enable a reasonable response, ... as there is enough info available to give some reasonable response. ... There are a few denizens of Usenet who feel that MVP's are MS ... others can remember times when the MVP concerned actually won the point!). ...
    (microsoft.public.windowsxp.general)
  • Re: MVPs and Terminal Services
    ... So what is the actual kind of response that you're questioning. ... the client of the actual features and limitations so the client isn't p!ssed ... Microsoft MVP - Terminal Server ...
    (microsoft.public.windows.terminal_services)
  • Re: Word: Prompt before deleting Text - remove
    ... I am not an MVP, probably never will be, although I contribute regularly, my ... rote answer took away their pain. ... Your response would have had the person do a lot of unnecessary work and not ... This message is posted to a newsgroup. ...
    (microsoft.public.word.customization.menustoolbars)
  • Re: Why doesnt Extender truly extend?
    ... response I've gotten on the questions I've asked. ... VPN connected all the time, and my PC running all the time, and Outlook ... Re: Recommendation for Media Distribution ... > No response from either MSFT or MVP. ...
    (microsoft.public.windows.mediacenter)
Loading