RE: Error in licensing protocol

The error for the same user first occured on a different laptop. That laptop
was replacd with a brand new one and the same error occured on it.

Debug has not been done. But I can't see what we would do it one as there
are now errors.


"RP-FR" wrote:

So you have done the whole debug process.
Have you try with an older client that the one shipped with XP? Or, have you
try with a newer client, for exemple the one shipped with Windows Server 2003?

Regards,
Raphael

"Joe E." wrote:

Unfortunately no.

I did delete the registry key "mslicensing" which Microsoft says to delete
in the "Troubleshooting Remote Desktop Licensing Error Message".


"RP-FR" wrote:

Unfortunaltely, you don't have another TS Server to see if this one can a
least on temporary licence for this laptop.
Do you try to change anything regarding licensing in the registry?

"Joe E." wrote:

We only have one have one T/S.

But the links surely can't be broken as this Laptop is bran new and and has
only been used once to connect to T/S. It's strange how it has the same
problem on a brand new PC.


"RP-FR" wrote:

So have nothing on the server side? Nothing in Events viewer?
Maybe the registry settings for TS Licensing are broken on the Laptop.
have you another TS server to try a connection?

Regards,

"Joe E." wrote:

The error message is:

The remote copmuter disconnected the session because of an error in the
licensing protocol. Please try connecting to the remote computer again or
contact your server administrator.

"RP-FR" wrote:

What is the exact problem? ex the mesage displayed ...

"Joe E." wrote:

I only have this error on one Laptop, which is running WinXP latest S/P &
Patches applied.

I can log onto any other PC via T/S, with the exact same user account
without any problem.

I have already followed Microsoft instructions (Troubleshooting Remote
Desktop Licensing Error Messages) on how to resolve it and had no luck. Also
searched the net without any luck.

Cheked the Log events on the Terminal Server. Nothing usefull.

We have a Win Server 2003 Ent. acting as the Terminal Licensing Server and
it is activated. We have more than 60 T/S connection working fine except
this Laptop.

I have just replaced the users old Laptop with a brand new one today to see
if it would make any difference and I'm still getting the same error.

What can be done to resolve it?
.

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