Re: Network Problems

Even in high-availability datacenters you will lose a certain percentage of
your machines if you have a such a kind of sudden power cut which is also
preventing your UPS to work properly or if you encounter any other desaster
like fire or water in your server room -- completely independent of hardware
vendor or operating system. Even high-end UNIXes sometimes fail if you don't
allow them to write back cached data to disk before they reboot. You had
such a desaster with your TS after everything went well for two years. So
don't blame Windows 2003. It's your backup and restore strategy or your
re-installation processes that matter.

You should better re-install the the OS and restore your backup, as Patrick
already recommended. We installed several thousands of terminal servers and
run our own datacenter with 300+ terminal servers for 6,000+ users. From
this experience I can tell you that immediate re-installation is far more
efficient than any terminal server forencics. Finding out why things happend
is only successful if you can relax and take your time -- which means that
your production system has to be up and running while you dissect a
ill-behaving machine.

It's a bit like TS CSI ;-)

Benny

--
Dr. Bernhard Tritsch, WTSTEK.COM
Author of "Windows Server 2003 Terminal Services", Microsoft Press
Microsoft MVP Windows Server - Terminal Server


"billy" <billy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:149078D9-4D88-49AD-8D87-E170C925D561@xxxxxxxxxxxxxxxx
> The machine is still running. The problem happened while I was on holiday.
I
> am not sure if it has been a virus or what. Is it not possible to repair
> windows 2003? Is there any tests I could run? Where should I start?
> I also noticed ntbackup does not run. We use Arcserve to backup the data
but
> not the O/S.
> So much for Windows 2003 being MS most rebust O/S
>
> "Patrick Rouse" wrote:
>
> > So you don't have a backup? Fixing a weird problem after a crash like
this
> > almost always takes longer than rebuilding the server from scratch, or
> > preferably restoring from a known-good backup (even better an image
based
> > backup, i.e. Ghost).
> >
> >
> > --
> > Patrick Rouse
> > Microsoft MVP - Terminal Server
> > http://www.workthin.com
> >
> >
> > "billy" wrote:
> >
> > > Hi,
> > >
> > > I am looking for help with a BIG problem that has developed on our Win
2003
> > > S/E TS, that has been running fine for 2years.
> > >
> > > The server crashed last week, when rebooted users could not access the
> > > Internet, Outlook 2003 will not open, we can not look at the
properties of
> > > the network card and if you try to stop or start services it comes up
with
> > > error 1053 the service timed out.
> > >
> > > I have thus far ran and checked for any viruses (up to date sig file),
> > > adware check to see if something has hijacked the sever. Checked the
logs.
> > >
> > > We had a copy of Mozilla that works fine via our proxy. I can ping any
URL
> > > and get a response (DNS looks OK). If I try to open the connection tab
on
> > > IE6, you click on the tab and nothing happens.
> > >
> > > From the dos shell I can run ipconfig and this shows that my network
details
> > > are good.
> > >
> > > The exchange server is on a different server. I have tried to add a
new
> > > dummy user but the wizard can not get past checking the user on the
remote
> > > server and hangs.
> > >
> > > The rest of the server is fine, people can logon on, use applications
(sage
> > > line 50), print etc.
> > >
> > > Can someone PLEASE help?
> > >
> > > Thanks


.

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