Re: Printer offline

There are a number of issues with printing under PS4:

http://support.citrix.com/kb/category.jspa?categoryID=516
&subCategoryID=516&parentCategoryID=617

You might be most interested in this one:

Print Status Is Switched to Offline While an Auto-created Printer
Is Printing
http://support.citrix.com/kb/entry.jspa?externalID=CTX106746
&categoryID=516&parentCategoryID=617

_________________________________________________________
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

"=?Utf-8?B?ZmVkZXJlcmM=?=" <federerc@xxxxxxxxxxxxxxxxxxxxxxxx>
wrote on 11 jul 2005:

> Hi
>
> I have a problem on my Win2k3 SP1 TS Server (working with Citrix
> Presentation Server 4.0)
>
> During the day, some of my users, connected by thin-clients (Win
> CE) to the servers reported me that their printers went offline,
> without any reasons. There is no possibility to put them online,
> the only possibility is, to logoff and logon to the server. This
> printers are autocreated by Citrix. In the event log I´ve the
> following message:
>
> Event Type: Error
> Event Source: Print
> Event Category: None
> Event ID: 6161
> Date: 11/07/2005
> Time: 14.36.31
> User: GROUP\VT1_228
> Computer: SRV2K3
> Description:
> The document Microsoft Office Outlook - Memo Style owned by
> VT1_228 failed to print on printer Client/VT1_228#/WBT#Epson
> LQ-2550. Data type: NT EMF 1.008. Size of the spool file in
> bytes: 19360. Number of bytes printed: 0. Total number of pages
> in the document: 2. Number of pages printed: 0. Client machine:
> \\SRV2K3. Win32 error code returned by the print processor:
> 20492.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Somebody has some ideas
>
> thanks
> Christian
.

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