Re: Few clients alloted 2 TS Licenses

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Since we have workaround , we may not call now. (really there are other
things to do)

Anyhow Thanks a lot for your help.


"Vera Noest [MVP]" wrote:

> I understand what you mean, but this is a difficult problem to
> solve in a newsgroup.
> The approach I would take is to try to recreate the problem and
> document every step, to see which problem comes first.
> So I'd start with a client which has never connected before and
> where the user doesn't have enough permissions on the MSLicensing
> key, and try to logon. As far as I know, this would prevent
> concection alltogether (at least from the second attempt and
> onwards). I do not expect this to result in multiple licenses
> being issued to the client.
>
> To solve that, I think that you'd better call Microsoft Support.
>
> _________________________________________________________
> Vera Noest
> MCSE,CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> *----------- Please reply in newsgroup -------------*
>
> "=?Utf-8?B?c2FyYXY=?=" <sarav@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote on
> 01 jul 2005:
>
> > Permission issue is not happening for all the users. when we
> > listed the machines having these problems , we found that they
> > each have 2 licenses.
> >
> > Permission issue is indeed might be caused by these multiple
> > licenses problem. thats what my assumption.
> > to verify that i just want to correct this multiple license
> > issue.
> >
> > i am not sure which one is causing other?
> >
> > Thanks
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Yes, that's a known issue. User must be able to store the
> >> license, so they must have at least Write permission on that
> >> particular registry key.
> >>
> >> But that in itself should not cause the multiple licenses
> >> problem.
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE,CCEA, Microsoft MVP - Terminal Server
> >> http://hem.fyristorg.com/vera/IT
> >> *----------- Please reply in newsgroup -------------*
> >>
> >> "=?Utf-8?B?c2FyYXY=?=" <sarav@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
> >> on 01 jul 2005:
> >>
> >> > We have enough licenses. but i guess it causing some other
> >> > issue.
> >> >
> >> > like you can connect with ICA but RDP works. For workaround
> >> > you need to give Full control to Authenticated Users on
> >> > MSLicensing Registry Key.
> >> >
> >> > (http://support.citrix.com/kb/entry.jspa?externalID=CTX564283
> >> > )
> >> >
> >> > I am not sure also they are just conincidence or the multiple
> >> > licenses for clients that above issue.
> >> >
> >> > Thanks
> >> >
> >> > "Vera Noest [MVP]" wrote:
> >> >
> >> >> I'm not really sure what caused the multiple licenses, that
> >> >> is certainly not normal.
> >> >> If you have enough licenses, you could just wait until they
> >> >> expire (after 52-89 days). I expect that the problem then
> >> >> solves itself.
> >> >>
> >> >> But if you are short on licenses, you could try to call the
> >> >> Clearinghouse.
> >> >>
> >> >> _________________________________________________________
> >> >> Vera Noest
> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> http://hem.fyristorg.com/vera/IT
> >> >> ___ please respond in newsgroup, NOT by private email ___
> >> >>
> >> >> "=?Utf-8?B?c2FyYXY=?=" <sarav@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >> wrote on 29 jun 2005 in
> >> >> microsoft.public.windows.terminal_services:
> >> >>
> >> >> > Yes. thats what i am seeing . so its by design. cool.
> >> >> > Thanks
> >> >> >
> >> >> > multiple licenses (actually 2) are taken by some clients
> >> >> > and they are not thin clients. Its all XP.
> >> >> >
> >> >> > Actually we had this issue
> >> >> > http://support.citrix.com/kb/entry.jspa?
> externalID=CTX56428
> >> >> > 3
> >> >> >
> >> >> > but we found that this issue is happening only to the
> >> >> > clients who was alloted multiple TS licenses(permanenet).
> >> >> >
> >> >> > so is there anyway to troublshoot these multiple licenses
> >> >> > alloted?
> >> >> >
> >> >> > "Vera Noest [MVP]" wrote:
> >> >> >
> >> >> >> The first connection from any device always works on a
> >> >> >> temporary license. On the second connection, a permanent
> >> >> >> license should be issued. Maybe that's what you are
> >> >> >> seeing?
> >> >> >>
> >> >> >> These clients that have taken multiple licenses, are they
> >> >> >> thin clients? If so, check this:
> >> >> >>
> >> >> >> 253292 - Windows Base Terminal Devices Take Multiple
> >> >> >> Terminal Services Client Access Licenses
> >> >> >> http://support.microsoft.com/?kbid=253292
> >> >> >>
> >> >> >> _________________________________________________________
> >> >> >> Vera Noest
> >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> >> >> http://hem.fyristorg.com/vera/IT
> >> >> >> ___ please respond in newsgroup, NOT by private email ___
> >> >> >>
> >> >> >> "=?Utf-8?B?c2FyYXY=?=" <sarav@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >> >> >> wrote on 29 jun 2005 in
> >> >> >> microsoft.public.windows.terminal_services:
> >> >> >>
> >> >> >> > HI
> >> >> >> > we have W2k3 TS license server and all terminal
> >> >> >> > servers are W2k3.
> >> >> >> >
> >> >> >> > I have 2 questions
> >> >> >> >
> >> >> >> > 1. If there are enough permanent licenses and still the
> >> >> >> > some users are alloted temporary licenses , is this
> >> >> >> > normal?
> >> >> >> >
> >> >> >> > 2. Some clients are alloted 2 permanent for each. And
> >> >> >> > these client had problem in connecting to Terminal
> >> >> >> > servers using ICA. After we gave authenticated users to
> >> >> >> > full rights to MSLicensing registry key. They are able
> >> >> >> > to login.
> >> >> >> >
> >> >> >> > Thanks in advance.
>
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