RE: Remote Desktop used to work but now no longer
- From: "Matthew Harris [MVP]" <harris@xxxxxxxxxxxxxxxxxxx>
- Date: Thu, 30 Jun 2005 15:24:01 -0700
Have you tried (re)applying Windows Server 2003 SP1?
If terminal services isn't working, can you telnet to port 3389 on the
terminal server or see if port 3389 is listening via a netstat -an command?
-M
"Andy" wrote:
> Hi,
>
> We have several machines behind a single firewall using remote desktop.
> We can connect to all but one of them. When we try we get the message
> "The client could not connect to the remote computer".
>
> A little history for this machine:
> The machine is running Windows Server 2003 Standard edition.
> Remote desktop used to work perfectly on this machine, it is only
> recently that it has broken. We noticed the server had a few viruses
> on it so we installed a virus checker and scanned it top to bottom. We
> found a few files were infected but not many. The only one that looked
> semi critical was WMC.EXE
>
> Since this virus activity on the machine we have been unable to connect
> to remote desktop or map a shared folder. We can't browse the network
> using this machine or find it on the network.
>
> Any ideas how to get remote desktop working again?
>
> Thanks
> Andy
>
>
.
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