RE: Outlook Crashes in Windows 2003
- From: "Jeff Viola" <JeffViola@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 26 May 2005 10:39:01 -0700
My Server has 4 Gigs of RAM. How do I capture the error message that is sent
to Microsoft? I tried to cut and paste some of the information below. I
don't know if this tells you anything or not.
More info: Outlook opens. At least I can see my email in the list, but
before I can click on anythings I get the microsoft error below. I have a
choice or restarting Outlook, but it does the same thing each time. With the
message up I"m unable to click on anything in Outlook.
Microsoft Office Outlook has encountered a problem and needs to close. We
are sorry for the inconvenience. Under details This is at the top.
AppName: outlook.exe AppVer: 11.0.6353.0 AppStamp:408f2937
ModName: mspst32.dll ModVer: 11.0.6357.0 ModStamp:40b65fc5
fDebug: 0 Offset: 0001b745
"BMoritz" wrote:
> Does your server have 4gig's of ram or more? What is the detail of the crash,
> what are the files?
> Brian
>
>
> "Jeff Viola" wrote:
>
> > I've posted this before, but didn't get a solution. I'm stuck I can't deploy
> > my new server until I get this problem resolved. I have Windows 2003. It is
> > setup as a Windows Terminal Server. After switching it to Terminal Server I
> > installed Office Pro. 2003. All the component of Office 2003 works except
> > for Outlook. As soon as it opens It crashed and want to send crash info to
> > Microsoft. I've probably done this 100 times, but I still haven't received a
> > good response. Here is what I've done to try and fix the problem.
> >
> > 1. Upgraded to Office SP1 and all updates.
> > 2. Posted here, and was told to create a mst without wordmail editing. I
> > did that and reinstalled. Same problem.
> > 3. Yes, I have cache turned off.
> > 4. Reinstalled numerous times.
> > 5. Seached the internet. Can't find a solution.
> >
> > Please help. We are anxious to use our new server.
> >
> > Jeff Viola
.
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