Re: print jobs hang way too much

From: Vera Noest [MVP] (Vera.Noest_at_remove-this.hem.utfors.se)
Date: 11/24/04 

Date: Wed, 24 Nov 2004 07:40:28 -0800

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote
on 24 nov 2004:

> Raymond Norton wrote:
>> Several times a day, print jobs are hanging in our computer lab
>> printers. The printers are attached to a Hawking print server
>> and shared via our main domain controller. In order to purge
>> the jobs we have to stop and start the spooler service,
>> sometimes a couple times and then we are able to cancel the
>> job.
>>
>> Any ideas what can be causing this, and how to remedy the
>> problem?
>>
>>
>> Raymond
>
> Most likely a print driver. Upgrade them all on your server. Not
> sure if this is related to Terminal Services - if not, note that
> m.p.windows.server.general might be a better place to post.

I agree with the "Most likely a print driver" statement, but not
with the rest.
The general recommendation is to *not* install any 3th party
printer drivers on a Terminal Server. Most 3th party drivers are
not TS-compatible and can cause exactly the behaviour that you
describe (hanging print jobs) or much worse (crashing spooler,
crashing server).

The way to solve this is to uninstall all 3th party printer
drivers and instead map them to a native driver on the server, by
creating a custom ntprintsubs.inf file.

Details here:

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088

 --
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

Relevant Pages

  • RE: client printers not getting connected - not a driver problem
    ... I just ran the cleanspl program on the server, so it had no printer drivers ... time, I opened the Printers and Faxes applet on the server, opened Server ... not even the ones for which it loaded a driver. ... connecting client printers properly. ...
    (microsoft.public.windows.terminal_services)
  • Re: HP 1020 USB Printer not redirecting Terminal Server
    ... Install a print driver on the server that matches *exactly* ... On the server, goto Printers & Faxes, then click Files>> Server ...
    (microsoft.public.windows.terminal_services)
  • Re: Terminal Services 2003 printer redirection
    ... driver list with replace driver option. ... MCSA Windows 2003 server ... Microsoft MVP - Terminal Server ... USB or any other type of printers. ...
    (microsoft.public.windows.terminal_services)
  • Re: Departmental printing - LPD or CUPS?
    ... were in the past configured to print direct to the printers using LPD. ... The printers are all HP, all are Postscript, and all have Jetdirect ... like the fact that print jobs have to travel over the network twice and ... that a server and disk space are needed for spooling. ...
    (uk.comp.os.linux)
  • Persistent Print Jobs
    ... print jobs are printed properly and then the status is ... The printers on the Domain ... the exact same way as on the old Workgroup "server". ... the Workgroup server have both been tried with no success. ...
    (microsoft.public.win2000.general)