Re: a terminal server roaming profile getting an error on 1 out of 3 servers

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From: Kyle Herrmann (kherrmann_at_macys.com)
Date: 03/22/04 

Date: Mon, 22 Mar 2004 11:26:39 -0800

Thanks everyone for your suggestions. Here is some further information.

I turned off roaming profiles on the users account. I then logged in just
fine with no errors on the server and it created a local profile...that went
smoothly.

I then created a new roaming profile folder and tossed in the data from the
old one, just to test, and got the error.

So, then I wanted to check how it did with a blank folder for the roaming
profile. I deleted everything from the roaming profile folder and left it
blank. I logged in and I immediately got the same error as reported below.
So, it doesn't appear to be an issue with the roaming profile, but the
server is trying to load a profile for that user.

I don't know if that info will be of any help, but I thought I would toss it
out there...perhaps there is something else I should look at that I am
missing? I am open to suggestions.

"Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message
news:Xns94AEDD91A920Dveranoesthemutforsse@207.46.248.16...
> I assume that you get EventID 1000, source: Userenv in the
> EventLog on the server?
> If it's just one user, I would delete the users roaming profile
> and all copies of the locally cached profile (save the Favorites,
> you can copy them back later).
> If this is happeneing to more than one user, I would download and
> install the UPHClean utility:
>
> http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-
> 8912-4E18-B570-42470E2F3582&displaylang=en
>
> 837115 - Troubleshooting profile unload issues
> http://support.microsoft.com/?kbid=837115
>
> --
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> --- please respond in newsgroup, NOT by private email ---
>
> "Kyle Herrmann" <kherrmann@macys.com> wrote in
> news:uT00AO4CEHA.2804@tk2msftngp13.phx.gbl:
>
> > Here is some further information:
> >
> > Once it gives the error mentioned below and you click OK it says
> > that: "Windows cannot find the local profile and is logging you
> > on with a cached..."
> >
> > It then says: "Windows cannot log you on because the profile
> > cannot be loaded. Contact your network administrator." and then
> > closes the terminal window.
> >
> > Again, thanks for any ideas.
> >
> >
> >
> > "Kyle Herrmann" <kherrmann@macys.com> wrote in message
> > news:#9gXDi3CEHA.1128@TK2MSFTNGP11.phx.gbl...
> >> Our setup is Windows 2000 Server SP4 with Citrix Metaframe 1.8
> >> SP2.
> >>
> >> We have three servers setup in a farm, but this user is setup
> >> to directly connect to the various servers. Only on the first
> >> server she gets the following error:
> >>
> >> "Windows cannot locate your roaming profile and is attempting
> >> to log you
> > on
> >> with your local profile. Changes to the profile will not be
> >> propagated to the server.
> >> DETAIL - The handle is invalid."
> >>
> >> I don't see a local profile on the problem server for the user,
> >> but she
> > does
> >> on the others.
> >>
> >> Is there any other info that would be helpful to help discover
> >> the cause
> > of
> >> the problem? If anyone has any ideas, I would love to hear
> >> them.
> >>
> >> Thanks.
>

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