RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2

From: Mike_g <mike_g@xxxxxxxxxxxxx>
Date: Tue, 14 Aug 2007 02:12:02 -0700

Ken,
Here is part of the section of setupapi.log that is before initial logon. I
think that this section is referring to the RAID controller.
-------------
[2007/03/26 13:11:52 420.187 Driver Install]
#-019 Searching for hardware ID(s):
pci\ven_1028&dev_0015&subsys_1f031028&rev_00,pci\ven_1028&dev_0015&subsys_1f031028,pci\ven_1028&dev_0015&cc_010400,pci\ven_1028&dev_0015&cc_0104
#-018 Searching for compatible ID(s):
pci\ven_1028&dev_0015&rev_00,pci\ven_1028&dev_0015,pci\ven_1028&cc_010400,pci\ven_1028&cc_0104,pci\ven_1028,pci\cc_010400,pci\cc_0104
#-198 Command line processed: C:\WINDOWS\system32\services.exe -setup
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are
no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible
drivers for this device.

-------------
The denied message comes when I try and update the driver (one of many
attempts):
------------
[2007/03/26 13:47:35 2988.2]
#-199 Executing "C:\WINDOWS\system32\rundll32.exe" with command line:
rundll32.exe newdev.dll,ClientSideInstall
\\.\pipe\PNP_Device_Install_Pipe_0.{5881F1F5-FDCF-4B5C-B9B2-713BE456FCD6}
#I060 Set selected driver.
#-019 Searching for hardware ID(s):
pci\ven_1028&dev_0015&subsys_1f031028&rev_00,pci\ven_1028&dev_0015&subsys_1f031028,pci\ven_1028&dev_0015&cc_010400,pci\ven_1028&dev_0015&cc_0104
#-018 Searching for compatible ID(s):
pci\ven_1028&dev_0015&rev_00,pci\ven_1028&dev_0015,pci\ven_1028&cc_010400,pci\ven_1028&cc_0104,pci\ven_1028,pci\cc_010400,pci\cc_0104
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#W059 Selecting best compatible driver failed. Error 0xe0000228: There are
no compatible drivers for this device.
#W157 Default installer failed. Error 0xe0000228: There are no compatible
drivers for this device.
[2007/03/26 14:01:55 3836.305]
#-198 Command line processed: "C:\WINDOWS\system32\mmc.exe" /s
C:\WINDOWS\system32\compmgmt.msc
#I060 Set selected driver.
#-019 Searching for hardware ID(s):
pci\ven_1028&dev_0015&subsys_1f031028&rev_00,pci\ven_1028&dev_0015&subsys_1f031028,pci\ven_1028&dev_0015&cc_010400,pci\ven_1028&dev_0015&cc_0104
#-018 Searching for compatible ID(s):
pci\ven_1028&dev_0015&rev_00,pci\ven_1028&dev_0015,pci\ven_1028&cc_010400,pci\ven_1028&cc_0104,pci\ven_1028,pci\cc_010400,pci\cc_0104
#-019 Searching for hardware ID(s):
pci\ven_1028&dev_0015&subsys_1f031028&rev_00,pci\ven_1028&dev_0015&subsys_1f031028,pci\ven_1028&dev_0015&cc_010400,pci\ven_1028&dev_0015&cc_0104
#-018 Searching for compatible ID(s):
pci\ven_1028&dev_0015&rev_00,pci\ven_1028&dev_0015,pci\ven_1028&cc_010400,pci\ven_1028&cc_0104,pci\ven_1028,pci\cc_010400,pci\cc_0104
#-019 Searching for hardware ID(s):
pci\ven_1028&dev_0015&subsys_1f031028&rev_00,pci\ven_1028&dev_0015&subsys_1f031028,pci\ven_1028&dev_0015&cc_010400,pci\ven_1028&dev_0015&cc_0104
#-018 Searching for compatible ID(s):
pci\ven_1028&dev_0015&rev_00,pci\ven_1028&dev_0015,pci\ven_1028&cc_010400,pci\ven_1028&cc_0104,pci\ven_1028,pci\cc_010400,pci\cc_0104
#I022 Found "PCI\VEN_1028&DEV_0015&SUBSYS_1F031028" in
c:\drivers\perc\oemsetup.inf; Device: "DELL PERC 5/i Integrated RAID
Controller"; Driver: "DELL PERC 5/i Integrated RAID Controller"; Provider:
"DELL"; Mfg: "DELL"; Section name: "percsas_Inst".
#I023 Actual install section: [percsas_Inst.NTx86]. Rank: 0x00000001. Driver
date: 08/24/2006. Version: 1.21.0.32.
#I022 Found "PCI\VEN_1028&DEV_0015&SUBSYS_1F031028" in
c:\drivers\perc\oemsetup_PE2950.inf; Device: "DELL PERC 5/i Integrated RAID
Controller"; Driver: "DELL PERC 5/i Integrated RAID Controller"; Provider:
"DELL"; Mfg: "DELL"; Section name: "percsas_Inst".
#I023 Actual install section: [percsas_Inst.NTx86]. Rank: 0x00000001. Driver
date: 08/24/2006. Version: 1.21.0.32.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [percsas_Inst] in
"c:\drivers\perc\oemsetup.inf".
#I320 Class GUID of device remains: {4D36E97B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#I063 Selected driver installs from section [percsas_Inst] in
"c:\drivers\perc\oemsetup_pe2950.inf".
#I320 Class GUID of device remains: {4D36E97B-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#-124 Doing copy-only install of
"PCI\VEN_1028&DEV_0015&SUBSYS_1F031028&REV_00\5&1E758DE3&0&700018".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [percsas_Inst.NTx86.Interfaces] from
"c:\drivers\perc\oemsetup_pe2950.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of
"PCI\VEN_1028&DEV_0015&SUBSYS_1F031028&REV_00\5&1E758DE3&0&700018".
#-035 Processing service Add/Delete section [percsas_Inst.NTx86.Services].
#E033 Error 5: Access is denied.
#E275 Error while installing services. Error 5: Access is denied.
#E122 Device install failed. Error 5: Access is denied.
#E157 Default installer failed. Error 5: Access is denied.
------------
- Mike

""Ken Zhao [MSFT]"" wrote:

Hi Mike,

Based on your description, it is hard to determine what the root cause is.
Because the access denied error is logged in setupapi.log, we suspect this
is a permission issue when the setup tries to load certain device or
service.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
| thread-index: AcfdlOdiP0dTQ/bmS6KacZwUwlTyQA==
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| References: <96847A8C-A918-442B-9A0F-37D7A7E05DFB@xxxxxxxxxxxxx>
<NQ1LZhj2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<76643606-F7DA-460D-8BFD-2CDFB43FF033@xxxxxxxxxxxxx>
<Y46#bZz2HHA.4100@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
| Date: Mon, 13 Aug 2007 03:30:01 -0700
| Lines: 186
| Message-ID: <AD4A485E-1D8D-47BF-BA3C-75A57C1FC51C@xxxxxxxxxxxxx>
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| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.setup
|
| Permissions on these sub-keys are the same when loaded with both the flat
and
| ripreped. They are as you suggested was the default. Although the error
says
| "access denied" I do not believe this to be a permissions issue.
| - Mike
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Mike,
| >
| > I'd like to provide you with the following information for your
reference:
| > Reset permissions on all sub-keys within HKLM\Software and HKLM\System
back
| > to the default settings:
| >
| > Administrators = Full Control
| > Creator Owner = Full Control
| > System = Full Control
| > Users = Read
| > Power Users = Read
| >
| > After the permissions are reset, perform another upgrade.
| >
| > If the customer doesn't have a backup of the server, perform the
following
| > steps from a parallel install or WinPE:
| >
| > 1. Run Regedit.exe and load the System hive.
| > 2. Reset permissions on all sub-keys within the System hive back to the
| > default settings:
| >
| > Administrators = Full Control
| > Creator Owner = Full Control
| > System = Full Control
| > Users = Read
| > Power Users = Read
| >
| > 3. Delete all RAID device instance listed under
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ACPI
| > 4. Unload the System hive
| > 5. Repeat steps 1, 2, and 4 for the Software hive
| > 6. Restart the system back into the original install
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| > --------------------
| > | Thread-Topic: RIS/RIPREP Image problem with Dell Poweredge 2950 -
W2k3 SP2
| > | thread-index: AcfaYJpImgnPU9mFRXarEGOM0GXrlg==
| > | X-WBNR-Posting-Host: 207.46.19.168
| > | From: =?Utf-8?B?TWlrZV9n?= <mike_g@xxxxxxxxxxxxx>
| > | References: <96847A8C-A918-442B-9A0F-37D7A7E05DFB@xxxxxxxxxxxxx>
| > <NQ1LZhj2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3
SP2
| > | Date: Thu, 9 Aug 2007 01:38:04 -0700
| > | Lines: 89
| > | Message-ID: <76643606-F7DA-460D-8BFD-2CDFB43FF033@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
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| > | Newsgroups: microsoft.public.windows.server.setup
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.setup:2325
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.setup
| > |
| > | I am sure that it is not a permissions issue, even though from the
error
| > | message it appears to be that.
| > | I am logged and as Administrator (the only account).
| > |
| > |
| > | ""Ken Zhao [MSFT]"" wrote:
| > |
| > | > Hello Mike,
| > | >
| > | > Thank you for using newsgroup!
| > | >
| > | > From your post, this may be a permission issue. Please check if
your
| > user
| > | > has proper permission to load the device.
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Support
| > | > Microsoft Global Technical Support Center
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > | > ====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > ====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Thread-Topic: RIS/RIPREP Image problem with Dell Poweredge 2950 -
| > W2k3 SP2
| > | > | thread-index: AcfZsoeC+hIuG9XPTp6t3FOLr5jE8Q==
| > | > | X-WBNR-Posting-Host: 207.46.19.197
| > | > | From: =?Utf-8?B?TWlrZV9n?= <mike_g@xxxxxxxxxxxxx>
| > | > | Subject: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3
SP2
| > | > | Date: Wed, 8 Aug 2007 04:52:00 -0700
| > | > | Lines: 24
| > | > | Message-ID: <96847A8C-A918-442B-9A0F-37D7A7E05DFB@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
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| > | > | Importance: normal
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| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| > | > | Newsgroups: microsoft.public.windows.server.setup
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.server.setup:2318
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.windows.server.setup
| > | > |
| > | > | I am having a problem with a Ripreped image of a PE 2950. Device
| > Manager
| > | > does
| > | > | not like the RAID Driver (Dell Perc 5/i Integrated Rad
Controller:
| > | > | percsas.sys).
| > | > |
| > | > | I slipstreamed SP2 so that I would have a flat RIS Image to load
the
| > 2950
| > | > | with, adding the Dell Drivers for the RAID. All works fine.
Device
| > | > Manager is
| > | > | happy, even after a reboote.
| > | > | I then created a Riprep image from the 2950.
| > | > |
| > | > | I then reran PXE boot to install the ripreped image. The system
| > installs
| > | > and
| > | > | boots. However, after logging in the system says found new
hardware
| > (the
| > | > RAID
| > | > | device).
| > | > | Device Manager has a ? for the device (same driver is shown as in
the
| > | > flat
| > | > | image).
| > | > | Trying to reload the driver as a result of the new hardware
prompt
| > does
| > | > not
| > | > | work (access denied).
| > | > |
| > | > | I checked \Windows\setupapi.log and saw:
| > | > | Processing add/delete section [percsas_Inst.ntx86.Services]
| > | > | E0333 Error 5: Access is denied
| > | > | E275 Error while installing services
| > | > |
| > | > | Any ideas would be greatly appreciated.
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|

Follow-Ups:
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: "Ken Zhao [MSFT]"

References:
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: "Ken Zhao [MSFT]"
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: Mike_g
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: "Ken Zhao [MSFT]"
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: Mike_g
- RE: RIS/RIPREP Image problem with Dell Poweredge 2950 - W2k3 SP2
  - From: "Ken Zhao [MSFT]"

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