Re: Server non responsive - Not crashed

From: Tim (Tim_at_NoSpam)
Date: 03/24/05 

Date: Thu, 24 Mar 2005 14:50:29 +1200

Duane,

As a starter,

Check your KVM switch. Not all KVM switches will correctly maintain the PS2
keybaord interface signals and result in loss of keyboard if the keyboard is
switched away. How is the USB configured in the system bios? Sometimes USB
keyboards are set to Legacy Mode so in effect emulate PS2 via the BIOS. Have
you checked for a BIOS update? Be careful if you follow this step...

Try running the server with a dedicated PS2 keyboard, mouse and monitor for
a while.

I suspect you have 2 (or more) problems here.

If the keyboard issue is KVM related, then you should be able to make some
progress - your second problem could be say NIC failure, but I would expect
event logs for that.

- Tim

"Duane Murphy" <duane@m-i-s.com> wrote in message
news:%23cXn4C3LFHA.4028@tk2msftngp13.phx.gbl...
>I have a 2003 Small Business Server that upon startup seems to be running
>just fine, users (2 workstations on network) can log in and access resouces
>as expected. After a period of non use about 30 minutes the server stops
>responding:
>
> Can not access shares
> Can not access server via RDP
> Can not browse server via unc
> Work stations can not longer access the internet (The server has 2 nics
> and acts as gateway)
> When we switch to the server via the KVM the windows screensaver is still
> active, but the mouse and keyboard are dead (USB)
> I don't see any services failing in the Event Log.
> No Blue Screens or stop codes
>
> Apon reboot everthing works normally, as long as users are access the
> server then the box seems to run.
>
> I have tried makeing changes as described in KB297684 that did not make a
> difference.
>
> Any Ideas?
> Duane Murphy
> duane(@)m-i-s.com
>

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