Re: Windows 2003 RAM detection
From: Jeff Qiu [MSFT] (jefffqiu_at_online.microsoft.com)
Date: 11/08/04
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Date: Mon, 08 Nov 2004 01:14:21 GMT
Hi John,
Thank you for your update.
If there is anything else I can be of further assistance, please feel free
to let me know.
Have a good day!
Best Regards,
Jeff Qiu
Microsoft Online Partner Support
MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
Get Secure! - www.microsoft.com/security
=====================================================
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--------------------
>From: <workinghard@news.postalias>
>Subject: Re: Windows 2003 RAM detection
>Date: Fri, 5 Nov 2004 19:06:03 +0100
>microsoft.public.windows.server.setup
>
>Hello,
>
>Dell is investigating. The combination of a PERC 4 raidcontroller and 4G
of
>RAM is known (on an other server model) to take 1GB away for the raid
>controller. They will contact me about this issue. I will keep you posted
>and I hope for a resolution (the raid controller has 256 MB of on baord
>memory and that should do fine without taking away memory from the
system).
>I hope for different firmware to be able to disbale this "feature".
>""Jeff Qiu [MSFT]"" <jefffqiu@online.microsoft.com> wrote in message
>news:jodgJxhwEHA.3436@cpmsftngxa10.phx.gbl...
>> Hi John,
>>
>> Thank you for your update.
>>
>> Based on your system information, I did some further research regarding
>> this SMBIOS and noticed that some known issues to this kind of BIOS:
>>
>> Here is a link about the FAQ of this BIOS:
>> http://www.pcpitstop.com/faq/smbios.asp
>>
>> Currently, I did not get such a machine for test or debug.
>>
>> I believe DELL has to be involved as they are supposed to sell out many
>> this kind of machines.
>>
>> If there is any updates, please feel free to let me know.
>>
>> Have a great day!
>>
>> Best Regards,
>>
>> Jeff Qiu
>> Microsoft Online Partner Support
>> MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
>> Get Secure! - www.microsoft.com/security
>>
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>> --------------------
>>>From: <workinghard@news.postalias>
>>>Subject: Re: Windows 2003 RAM detection
>>>Date: Thu, 4 Nov 2004 00:30:55 +0100
>>>microsoft.public.windows.server.setup
>>>
>>>Hello there,
>>>
>>>In systemproperties and taskmanager 3GB
>>>In systemproperties advances, page file settings: 2GB, 4Gb max, not
>>>indicating that it sees more then 3GB to me, but in msinfo32 we see:
>>>
>>>OS Name Microsoft(R) Windows(R) Server 2003, Standard Edition
>>>Version 5.2.3790 Build 3790
>>>OS Manufacturer Microsoft Corporation
>>>System Name
>>>System Manufacturer Dell Computer Corporation
>>>System Model PowerEdge 2850
>>>System Type X86-based PC
>>>Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3192 Mhz
>>>Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3192 Mhz
>>>Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3192 Mhz
>>>Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3192 Mhz
>>>BIOS Version/Date Dell Computer Corporation A01, 9/2/2004
>>>SMBIOS Version 2.3
>>>Windows Directory C:\WINDOWS
>>>System Directory C:\WINDOWS\system32
>>>Boot Device \Device\HarddiskVolume2
>>>Locale United States
>>>Hardware Abstraction Layer Version = "5.2.3790.0 (srv03_rtm.030324-2048)"
>>>User Name Not Available
>>>Time Zone Romance Standard Time
>>>Total Physical Memory 4,096.00 MB
>>>Available Physical Memory 2.62 GB
>>>Total Virtual Memory 7.85 GB
>>>Available Virtual Memory 7.22 GB
>>>Page File Space 4.85 GB
>>>Page File C:\pagefile.sys
>>>
>>>
>>>It looks like some tools are a bit "confused". The question is, what does
>>>the server work with in reality ... and what will ohter tools make of
>> this.
>>>I will conctact DELL. Thx for your time.
>>>
>>>
>>>
>>>""Jeff Qiu [MSFT]"" <jefffqiu@online.microsoft.com> wrote in message
>>>news:hzTwiOYwEHA.3028@cpmsftngxa10.phx.gbl...
>>>> Hi John,
>>>>
>>>> Would you please confirm where exact you see the 3GB RAM?
>>>>
>>>> From System properties or the msinfo32 report?
>>>>
>>>> At the same time, some cases show that certain BIOS may keep some RAM
>> from
>>>> accessed by the OS. Please contact the DELL to make sure this model of
>>>> computer can get all 4GB RAM detected by the OS.
>>>>
>>>> Hope it helps!
>>>>
>>>> Best Regards,
>>>>
>>>> Jeff Qiu
>>>> Microsoft Online Partner Support
>>>> MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
>>>> Get Secure! - www.microsoft.com/security
>>>>
>>>> =====================================================
>>>> When responding to posts, please "Reply to Group" via your newsreader
so
>>>> that others may learn and benefit from your issue.
>>>> =====================================================
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>>
>>>> --------------------
>>>>>From: <workinghard@news.postalias>
>>>>>Subject: Re: Windows 2003 RAM detection
>>>>>Date: Tue, 2 Nov 2004 17:09:42 +0100
>>>>>microsoft.public.windows.server.setup
>>>>>
>>>>>Hello,
>>>>>
>>>>>No all diagnostics report 2*2GB of working RAM and available to system
>>>>>(DELL) but the OS only sees 3GB. I expected to see 4, we are running
>>>>>the
>>>>>lastes bios etc ...
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>""Jeff Qiu [MSFT]"" <jefffqiu@online.microsoft.com> wrote in message
>>>>>news:SeBjYrmuEHA.764@cpmsftngxa10.phx.gbl...
>>>>>> Hi John,
>>>>>>
>>>>>> Do you have any update on this issue?
>>>>>>
>>>>>> This mainly looks like a BIOS settings issue.
>>>>>>
>>>>>> Can you find the correct RAM installed in the BIOS?
>>>>>>
>>>>>> What Windows Server 2003 Edition you are using?
>>>>>>
>>>>>> Here is a link about the Comparation of Editions of Windows Server
>> 2003:
>>>>>>
>>>>
>>
http://www.microsoft.com/windowsserver2003/evaluation/features/compareeditio
>>>>>> ns.mspx
>>>>>>
>>>>>> The Web Edition will only support 2GB RAM. If you get a Standard and
>>>>>> up,
>>>>>> it should detect 4G RAM correctly.
>>>>>>
>>>>>> At the same time, we may check the RAM by the following tool:
>>>>>> Windows Memory Diagnostic
>>>>>> http://oca.microsoft.com/en/windiag.asp?SD=GN&gssnb=1
>>>>>>
>>>>>> Hope it helps!
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> Jeff Qiu
>>>>>> Microsoft Online Partner Support
>>>>>> MCSE 2k/2k3, MCSA 2k/2k3, MCDBA
>>>>>> Get Secure! - www.microsoft.com/security
>>>>>>
>>>>>> =====================================================
>>>>>> When responding to posts, please "Reply to Group" via your newsreader
>> so
>>>>>> that others may learn and benefit from your issue.
>>>>>> =====================================================
>>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>>> rights.
>>>>>>
>>>>>>
>>>>>> --------------------
>>>>>>>From: <workinghard@news.postalias>
>>>>>>>Subject: Re: Windows 2003 RAM detection
>>>>>>>Date: Tue, 19 Oct 2004 20:21:14 +0200
>>>>>>>microsoft.public.windows.server.setup
>>>>>>>
>>>>>>>No I checked this, no switches, plain vanilla boot.ini
>>>>>>>I thaught about spare memory row enabeling but that is per RAM stick
>>>>>>>so
>>>> no
>>>>>>>joy there. I'm not at the loctaion now but I'll check the bios for
>> some
>>>>>>>settings ...
>>>>>>>
>>>>>>>"John Savill" <john@savilltech.com> wrote in message
>>>>>>>news:eudWAfgtEHA.2072@TK2MSFTNGP10.phx.gbl...
>>>>>>>> Are there any switches specified in the boot.ini file (e.g. 3GB
>>>>>>>> which
>>>>>>>> would reduce to 3.75 GB)?
>>>>>>>>
>>>>>>>> John
>>>>>>>>
>>>>>>>> <workinghard@news.postalias> wrote in message
>>>>>>>> news:%23QnORXgtEHA.3572@tk2msftngp13.phx.gbl...
>>>>>>>>> Hello,
>>>>>>>>>
>>>>>>>>> I have a brand new DELL PE 2850 with 4 GB of RAM (2*GB) but
>>>>>>>>> Windows
>>>>>> 2003
>>>>>>>>> only reports 3GB. Dell diagnostics sees and finds the RAM
>> correctly.
>>>>>>>>>
>>>>>>>>> Please advise, thx!
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>>
>>
>
>
>
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