Re: Strange I/O Error
- From: "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 16 Jul 2009 12:35:38 -0400
If you go to the Dell support site and put in the service tag, there should be a page of downloads. Usually the Dell management software is compatible with a good number of models, but it's easiest if you start with the page that's specific to your model.
Here's that updating thing. Note that you need to download two giant files and then concatenate them into one DVD ISO - on the page where you actually get the first of the files, see the Installation Instructions. Sorry this link is going to wrap http://support.dell.com/support/downloads/format.aspx?c=us&cs=04&l=en&s=bsd&deviceid=16823&libid=36&releaseid=R226575&vercnt=7&formatcnt=0&SystemID=PWE_1800&servicetag=&os=WNET&osl=en&catid=-1&impid=-1
I can't remember if that'll update the actual Open Manage Server Administrator software itself. If not, you should be able to find it on the page for the PE 1800 - there are a number of apps called "Open Manage" so make sure to get "Open Manage Server Administrator."
I wouldn't hesitate to call Dell support on this - their server support is good and it might be a configuration issue or something they're aware of.
"Richard K" <rkokoski@xxxxxxxxxxxxxxx> wrote in message news:uYKEmpgBKHA.4984@xxxxxxxxxxxxxxxxxxxxxxx
Is the Open Manage Server software specific to each Dell model or is there one generic software for all Dell models? If so what is the latest version?
As part of the SBS 2003 install process I used the Dell Install CD which installed an Open Manage software via an icon it put on my desktop. I have been through it and don't see any signs of issues. This is a workhorse of a machine but somehow seems to get bogged down with high I/O issues with a Cerc Sata controller and Seagate Barracuda drives which makes no sense. I did update the Cert Sata drivers via Windows update to see what happens but no real effects.
"Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in message news:O2keYqJBKHA.3732@xxxxxxxxxxxxxxxxxxxxxxxYou should be able to get substantial information on the state of your hardware using Open Manage Server Administrator, which I recommend installing to take advantage of all the server's monitoring capabilities even aside from troubleshooting. Also, if you look on the Dell download site, they might have an app available that will bring all the server's drivers and firmware current in a single operation. (While I've never had a problem with one of these, you'd obviously only want to do it after a verified full backup).
"Mathias Rissler" <news@xxxxxxxxxxxxxxxxxxx> wrote in message news:eNMOAXFBKHA.4376@xxxxxxxxxxxxxxxxxxxxxxx'ello :)
Richard K> SBS 2003 Std
Richard K> 1 Nic
Richard K> Raid 1/1tb SATA drives
Richard K> When I was copying from an external HD back on the server hard drive it TOOK FOREVER to do the copy.
Richard K> when I started the download the server just appeared to lock up (no keyboard or mouse movements), locked screen
Hmm.. could be a couple of things to dig for here..
You could try to read out the SMART data of your hard drives http://smartmontools.sourceforge.net/. But it's quite likely that your RAID controller solution does not forward the SMART information, so you could be required to check the hdds one by one without the controller.
Also you could update your RAID card drivers and install the newest SBS service packs and patches, besides the newest chipset drivers available, for your mainboard.
Another possibility are IRQs. Could be your RAID card is sharing its IRQ with another important card.. like some USB controller, network card, or something else, which is used often. This would mean when they are on the same IRQ, both cards have to share that single "line" and therefore both only have half of their usual bandwidth to work with.
You can check this when you boot up the machine. While the short POST process is taking place, it should print out a list of IRQs used.
If you find your RAID card on the same IRQ as another hardware, you might need to either set it to another IRQ in the machine's BIOS, or put the RAID controller card into another slot on your mainboard.
To find out if it is your RAID controller card, you can try to ...
- copy from USB hdd to USB hdd and see if that is quicker
- install two temporary SATA drives without using the RAID card and see if copying between them is quicker
- disable the anti virus for the moment you copy the data... just to find out..
Just some thoughts, in the hope they lead us to something to pin point the problem.
Mathias
.
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- Strange I/O Error
- From: Richard K
- Re: Strange I/O Error
- From: Mathias Rissler
- Re: Strange I/O Error
- From: Dave Nickason [SBS MVP]
- Re: Strange I/O Error
- From: Richard K
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