Re: Fax Server Role fails to create shared fax printer

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Thank you for your post Robbin,

I have tried the first option you suggested, in addition to installing a external USRobitics faxmodem with proper 64bit drivers. I still received the same response. I have not tried the repair or reinstall options as of yet. I have been called away to another clients, but expect to be able to try this tomorrow. Do you happen to know if either the repair or reinstall options are going to require a reboot?

Thanks for your assistance,

-Geoff

""Robbin Meng [MSFT]"" <v-robmen@xxxxxxxxxxxxxxxxxxxx> wrote in message news:ew98wtn6JHA.2060@xxxxxxxxxxxxxxxxxxxxxxxxx

Hi,

Thanks for your post.

From the error message in the FaxCW.log:

"[38604] 090609.122920.9383: AdminTME: Win32Exception caught in sharing the fax printer: System.ComponentModel.Win32Exception: ShareFaxPrinter - OpenPrinter() failed --->
System.ComponentModel.Win32Exception: The printer name is invalid "

It seems the Fax modem/printer has some problems. Have you tried uninstall and install the fax modem?
1. Please use Administrator account and open the "Phone and Modem Options" in the Control Panel to remove and reinstall the fax modem and also check the advanced properties of the modem.

Is it compatible with 64bit version SBS 2008 server or installed 64bit modem driver?
2. Please make sure the modem support 64bit Windows 2008 server and has compatible driver installed.

Have you tried "Repair the Fax Service" or "Uninstall the Fax Service" SBS Device console?
3. If the issue persists, please try to use "Repair the Fax Service" or "Uninstall the Fax Service" to see if there is any change there.


Hope this helps. Also, if you have any questions or concerns, please do not hesitate to let me know.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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