Re: RWW and OWA

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Miles,

Apologies for the delay in replying ... It took me some time to work this
niggly problem out.

We were able to access companyweb, the problem seemed to be twofold:

1) permissions had somehow been changed
2) The SSL certificate needed to be updated

I reset the permissions and re-keyed the SSL cert from our provider,
reloaded the cert and all was working again

Many thanks for coming back to me, I was pulling my hair out for a while

Kind regards

Terry

"Miles Li [MSFT]" <v-mileli@xxxxxxxxxxxxxxxxxxxx> wrote in message news:2zNCsru0JHA.2060@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Terry,

Thank you for posting here.

According to your description, I understand that:

You cannot browse the RWW/OWA with the error "This program cannot display
the webpage".

If I have misunderstood the problem, please don't hesitate to let me know.

Please follow the steps below to narrow down the issue:

1. Can you access the sites other that the ones in Default Web Site? For
example, can you access the Companyweb?
2. Will the issue persists if you remove the certificate from the Default
Web Site?
3. Do you explicitly assign a IP address for the Default Web Site? Please
leave it as "All Unassigned" to check how it works.
4. Please make sure you have granted access for everyone in the Default Web
Site property--->Directory Security--->IP address and domain name
restriction.

Hope it helps. If you have any questions or concerns, please do not
hesitate to let me know









Best regards,

Miles Li
Microsoft Online Newsgroup Support

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