Re: Boot problem/failure small business server 2003 SP 2
- From: Subrata M. <SubrataM@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 22 Apr 2009 19:13:01 -0700
Many thanks to both of you.... and I also understand the cost factor, but
sorry to say that I rsorted to this discusions group after I failed to
contact Local (Jakarta) MS office and support at a local number starting
021-2552-5301 but only to get busy signal.
Any way I will try again to-day.
But any suggestion on working around the SBS CD ?
Thanks
--
Subrata M.
Jakarta - Indonesia
----------------------------
"Cris Hanna [SBS - MVP]" wrote:
I can appreciate that there is a cost. But it would be no different if the heating or plumbing broke. Someone would have to be called to fix it. And there would be a cost..
You can try some of the options Merv indicated in his link, but the question is, what is the cost of the system being down versus the cost to work with a support engineer and hopefully get the system back up quickly. If you are not getting satisfaction with the engineer you are working with, ask for his or her supervisor...and keep asking for the case to be elevated.
Everyone here is a volunteer and while we may be here for some time today, we may not get back to the NGs today.
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.
"Subrata M." <SubrataM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C0EB48D3-8812-4A6D-8A3A-E022963AD397@xxxxxxxxxxxxxxxx
Thanks Cris,
The only problem is it will cost and I'm not sure whether they can resolve
the issue.
Any other suggestion ?
--
Subrata M.
Jakarta - Indonesia
----------------------------
"Cris Hanna [SBS - MVP]" wrote:
> If you can't get into Directory Services Restore Mode, this is probably best handled by a call to MS
>
> --
> Cris Hanna [SBS - MVP]
> Co-Contributor, Windows Small Business Server 2008 Unleashed
> http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
> Owner, CPU Services, Belleville, IL
> A Microsoft Registered Partner
> ------------------------------------
> MVPs do not work for Microsoft
> Please do not submit questions directly to me.
>
> "Subrata M." <SubrataM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:ADDB2E1C-D054-4C12-852D-3CEADE93AFE0@xxxxxxxxxxxxxxxx
> Hi there,
> Need some guidance very badly.
> Our SBS 2003 R2 SP2 ust will not boot after a scheduled scan by NAV at
> 4:30AM with an error message "...press ok to reboot in "directory services
> repair mode..." etc. And when done so after F8, cannot boot in any of the
> following conditions....
> 1. SafeMode :: comes back to ..." press ok to reboot in "DSRM.."etc"...
> 2. SafeMode Network :: same as above
> 3. SafeMode command prompt :: same as above
> 4. Drectory Services Repair Mode :: runs, shows, Windows starting in
> SafeMode and checks and OK's drive system and then the screen goes blank with
> HDD light fluctuating and on showing activity for 10--12 minutes and then
> gradually the actvity stops but occasionally HDD LED blinks without
> continuous blinking or activity. The same continues for 3-4 hrs without
> anything on the screen. Sign of system hanging. The sytem cannot be reset
> using "Ctl+Atl+Del" or no other ways except reset by reset switch. The
> "ethernet connection" was removed but still the same.
>
> One thing, the SBS system uses RAID 1 and while booting the screen shows the
> HDD are active and in "normal state" before entering windows booting system.
>
> The SBS system uses Sharpoint services and also the inbuilt MS Exchange
> system.
> The NAV is installed by another server and the SBS Server is a client of the
> NAV Server from another server in the network.
>
> I have found the MS Support as follows..
> Article ID: 258062 - Last Review: February 22, 2008 - Revision: 13.2
> "Directory Services cannot start" error message when you start your
> Windows-based or SBS-based domain controller
> View products that this article applies to.
> This article was previously published under Q258062.....
> at the link...
> http://support.microsoft.com/kb/258062/en-us?spid=3208&sid=global
> but my problem is I cannot followup the "to solve the problem .." section as
> I cannot boot using "directory services repair mode"
>
> Is there any other way round ?
>
> I have two more options that Imay try...
> 1. Remove one of the RAID HDD and reboot to see what happens
> 2. Use the SBS CD to boot normally and go for "repair" by choosing "R"
>
> Any other suggestions please.
> Thanks in advance
>
> --
> Subrata M.
> Jakarta - Indonesia
> ----------------------------
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- From: Subrata M.
- Re: Boot problem/failure small business server 2003 SP 2
- From: Subrata M.
- Re: Boot problem/failure small business server 2003 SP 2
- From: Cris Hanna [SBS - MVP]
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