Re: Boot problem/failure small business server 2003 SP 2

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Thanks Cris,
The only problem is it will cost and I'm not sure whether they can resolve
the issue.
Any other suggestion ?
--
Subrata M.
Jakarta - Indonesia
----------------------------


"Cris Hanna [SBS - MVP]" wrote:

If you can't get into Directory Services Restore Mode, this is probably best handled by a call to MS

--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"Subrata M." <SubrataM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:ADDB2E1C-D054-4C12-852D-3CEADE93AFE0@xxxxxxxxxxxxxxxx
Hi there,
Need some guidance very badly.
Our SBS 2003 R2 SP2 ust will not boot after a scheduled scan by NAV at
4:30AM with an error message "...press ok to reboot in "directory services
repair mode..." etc. And when done so after F8, cannot boot in any of the
following conditions....
1. SafeMode :: comes back to ..." press ok to reboot in "DSRM.."etc"...
2. SafeMode Network :: same as above
3. SafeMode command prompt :: same as above
4. Drectory Services Repair Mode :: runs, shows, Windows starting in
SafeMode and checks and OK's drive system and then the screen goes blank with
HDD light fluctuating and on showing activity for 10--12 minutes and then
gradually the actvity stops but occasionally HDD LED blinks without
continuous blinking or activity. The same continues for 3-4 hrs without
anything on the screen. Sign of system hanging. The sytem cannot be reset
using "Ctl+Atl+Del" or no other ways except reset by reset switch. The
"ethernet connection" was removed but still the same.

One thing, the SBS system uses RAID 1 and while booting the screen shows the
HDD are active and in "normal state" before entering windows booting system.

The SBS system uses Sharpoint services and also the inbuilt MS Exchange
system.
The NAV is installed by another server and the SBS Server is a client of the
NAV Server from another server in the network.

I have found the MS Support as follows..
Article ID: 258062 - Last Review: February 22, 2008 - Revision: 13.2
"Directory Services cannot start" error message when you start your
Windows-based or SBS-based domain controller
View products that this article applies to.
This article was previously published under Q258062.....
at the link...
http://support.microsoft.com/kb/258062/en-us?spid=3208&sid=global
but my problem is I cannot followup the "to solve the problem .." section as
I cannot boot using "directory services repair mode"

Is there any other way round ?

I have two more options that Imay try...
1. Remove one of the RAID HDD and reboot to see what happens
2. Use the SBS CD to boot normally and go for "repair" by choosing "R"

Any other suggestions please.
Thanks in advance

--
Subrata M.
Jakarta - Indonesia
----------------------------
.



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