Re: SBS2003 - cannot load local profile

A roaming profile is a click you do in Active Directory that lets a
person see the same desktop, IE settings, Outlook at whatever
workstation they log in to that has the same operating system and
version of Office. A roaming profile is not a local profile.

If it was me I would boot off a XP CD and run a check disk.

I would do a remote desktop session internally from one XP box to her
troubled workstation. If it goofs up that might give a clue. If it
stays clean then it might suggest some really funky stuff messed up on
her home workstation. What AV and anti-malware is she running at home?

Does the workstation have a good AV program? Have you scanned it with
Malwarebytes Anti-malware or your favorite scanner of that type?

The user profile cleaner I mentioned takes all of 2 minutes to
install.

On Thu, 5 Mar 2009 12:57:01 -0800, Doug
<Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I have cleaned up everything on her workstation by deleting her user account
and her username and everything under it in Docs & Settings. I then let her
log into the domain again, which recreated her account.
I did not know about the user profile cleanup, but have downloaded and will
run it asap.
Each day, at the end of her shift, she logs off the domain, but leaves her
PC running at the Ctrl-Alt-Del prompt.
If she uses RDC at night, from home, she gets the error and is given a new
profile, as if she has never used that PC before. After use, she logs off.
Next morning she gets the same error logging in at work on her PC. If she
reboots the PC, usually, but not always, she gets the correct profile when
logging in. Occasionally she must reboot 2 or 3 times before getting the
correct profile.
Only once have I removed all reference to her account on the local PC, but
it didn't fix the problem. It found the correct profile that first time she
logged in but the problem reappeared the next day.
OWA works fine. Even when she gets the error, if she continues on without
rebooting her PC, and uses the brand new profile, IE wrong desktop, missing
icons, wrong display, she still gets the correct mbx in Outlook.
Perhaps I'm using the name "Roaming profiles" incorrectly. We only have one
SBS, but as we have a few temporary staff, they may use any unoccupied PC.
This particular user does not share her PC with anyone else.
No one else has this problem. All PCs use XP Prof.
--
Doug


"Jim Behning SBS MVP" wrote:

Have you tried to clean up her temp files? Have you installed
Microsoft's user profile cleanup service?
http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

She does not need to be logged in anywhere for her to do remote
access. She just needs her workstation running. Are you saying that
she is left logged in to some workstation at the end of her shift?
Then she tries to log in later in the day or the next day and she has
issues?

Are you saying you are deleting her local domain profile off the
workstation?

She can open OWA and see all her email? If yes then good. If not then
you have a messed up Outlook profile. All of her email should be
delivered to mailbox user name. Never to a personal folder. If you
have her email delivered to a personal folder that could be a problem.

I have had roaming profiles get wonky but not very often. If so I make
sure that the user's My Documents are saved to a safe place and then I
remove the roaming profile in their AD account after they have logged
out.

Roaming profiles can be weird if workstations have different operating
systems and different versions of Office.

On Thu, 5 Mar 2009 02:10:01 -0800, Doug
<Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I have one user who continually gets the above message when trying to log on.
If she shuts down, it works OK next time she logs in. Normally this PC is
left on as hse needs to be able to log in from home using RDC.

I have deleted her user name on the local PC and recreated it, but she still
gets this error.
Is it possible that her profile on SBS is the faulty one? If so, how do I
delete and recreate her roaming profile without losing her Exchange mbx?
See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx

See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx
.

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