Re: user can't access OWA or RWW

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I continue to be stumped with this problem. I backed up the users data and mailbox, deleted the user, rebooted the server, created her account using the Add User wizard - same login name and email address, restored her files and settings, rejoined to her mailbox. She is as she was before - to include NOT being able to login to OWA or RWW (http://<servername>/exchange or /remote). Tried on my PC, too.

What am I missing????
--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a conservation non-profit (501 (c)(3)) organization
Wood River, NE

"Mike in Nebraska" <Mike_Webb@xxxxxxxxxxxxxxxxx> wrote in message news:OBB9TYKfJHA.4868@xxxxxxxxxxxxxxxxxxxxxxx
Running SBS 2003 Premium with Exchange 2003; all current with patches and SPs.
=============
New staff member aboard; heading out on a business trip so I'm walking her through the process of accessing her email and desktop remotely. However, she can't get into either. Keeps getting the note that either her login or password are bad.

She can login locally with no problems. I verified that my login and password will work from her desktop and laptop, both inside and outside the LAN, and then tried her login and password - same result.

Checked her group membership and Exchange tabs for anything different than anyone else - nothing. Also nothing in the Security log on the server.

I must be drawing a blank - what am I missing???

TIA,

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a conservation non-profit (501 (c)(3)) organization
Wood River, NE

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