2 issues after switching ISP's

Preface; SBS 2003 Standard with ISA and they did not have DHCP enabled on
SBS box only on DSL modem.

A customer recently changed ISP's from DSL to Cable which caused us to
remove the DSL modem/router and now are using a Linksys router with the
cable modem. Before connecting the Linksys I duplicated the exact network
addresses from the DSL modem to minimize confusion. Connected the linksys
router and cable modem and ran the CEICW and everything appeared to work.
However 2 issues came up. When I configured the router I did not enable
DHCP because I wanted to enable this on SBS. While attempting to enable I
receive a DHCP scope error message. How do I enable DHCP when I am getting
this message? Do I need to enable DHCP on the SBS or should I just go and
enable it on the router like they had with DSL and forget it?

The second issue that came up as a result of this change is that they are
not receiving mail. I realized that I when I ran the CEICW the first time
that I aside from changing the ISP's DNS I left all other settings as they
were. Obviously there was an issue so I went back and ran the CEICW again
and found that "internet mail" was not enabled. When I try to enable it I
receive the following error...

"An existing SMTP connector was detected. This may conflict with the
SmallBusiness SMTP Connector which will be created by this wizard. It is
recommended that you delete existing connectors before continuing. For more
information about removing connectors, see Exchange Server Help."

Keep in mind that this is a new client so I had no knowledge of what the
last guy did but I looked and found the SMTP connector for their old DSL
ISP. Is it ok to just go ahead and delete this connector as the wizard is
stating? Will there be any problems with their existing mail boxes as a
result?


Thanks in advance for any help!

Tim


.

Relevant Pages

  • Re: 2 issues after switching ISPs
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