Re: Can't receive request forms from hosted website
- From: "Cliff Galiher" <cgaliher@xxxxxxxxx>
- Date: Thu, 8 Jan 2009 17:43:00 -0700
Then the second option would be to see if the webhosting service has an SMTP service you can use. Most hosting companies do. I just think allowing an outside server to use SBS for sending email is asking to eventually be abused as a relay, especially if you are using 3rd party web code.
-Cliff
"Frank" <ffarero@xxxxxxxxxx> wrote in message news:496696f3$0$4915$9a6e19ea@xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi Cliff,.
I tried inputting the Smart Host (smtp-server.cfl.rr.com) along with the master Username and Password that was setup with the ISP (Road Runner) last week but still could not receive the forms.
I just took over this network from another company. Although Road Runner does not block port 25 and they have a static IP when I asked about the smart host they stated that because Hotmail, Yahoo, Gmail emails were being bounced back when sent and not received they went and configured the Smart Host to correct the problem.
"Cliff Galiher" <cgaliher@xxxxxxxxx> wrote in message news:%23EC4LUecJHA.1328@xxxxxxxxxxxxxxxxxxxxxxxSince you are using a smarthost for exchange, it would make sense to use the smarthost for the website code as well. I would not recommend using exchange as your SMTP server for the forms in this scenario because I must assume there is a reason you chose to use a smarthost for exchange itself...such as ISP port blocking or a dynamic IP. So, with that in mind, and without further knowledge of your setup, I'd recommend that you configure the web form to use the smarthost service that exchange is already using. You should be able to refer to your smarthost documentation and set it up using same credentials and server names as you did exchange.
-Cliff
"Frank" <ffarero@xxxxxxxxxx> wrote in message news:4966831d$0$17055$9a6e19ea@xxxxxxxxxxxxxxxxxxxxxxxxxxxxHi All,
SBS 2003 R2 / Using SMTP& Smart Host (smtp-server.cfl.rr.com) for mail / stetsonbaptistchurch.org website hosted by faithconnector.com
The client has course request forms and email forms that can filled out on the website and are to be sent to the Course manager at Stetsonbaptist.org. The problem is the email from the website are received but not the course
request forms.
In the site manager of the website there is a section for email settings. It requires the (SMTP)outgoing mail server name / Authenticated username and password be inputed. I used mail.stetsonbaptistchurch.org (Outgoing Mailserver) and the Course Manager email and password. We are having no other prblems receiving emal from other domains.
We still do not receive any of the course request forms. I have verified the info. We are also using IMF but the forms do not show up in the archives folder but other spam mail does. No errors appear when sending the course request forms from the website.
I have a response below from their tech support:
In regards to some email issues you are having with your custom forms. I have been testing the form and it looks like there is still something not right with the SMTP settings in the site settings area of the site manager. I replaced my email address in the custom form I was testing and I never received an email when I filled out the form. The form is built correctly, because it is going to the custom form submission area in the site manager. When I use the send email to members function in the site manager and send myself and email I never receive it. This is a sign that the smtp information is not correct or it could be due to something with the exchange server you use. Whenever I enter smtp information that I know will work in the smtp settings area the email from the site functions properly. You may want to google "send mail through exchange" or "setup exchange smtp server" so that you can complete the smtp settings area of the site manager.
One such article of help might be here
http://support.microsoft.com/kb/265293.
Not sure which (SMTP) outgoing mail server to type in.
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