Re: Not Receiving Emails
- From: "Les Connor" <les.connor@xxxxxxxxxxxx>
- Date: Mon, 22 Dec 2008 16:12:02 -0600
The sender's domain can be white-listed in the Trend console to rule that in/out.
--
Les Connor [SBS-MVP]
____________________________
"Larry Struckmeyer [SBS-MVP]" <lstruckmeyer@xxxxxxxxxxxxxxx> wrote in message news:u2HzDHIZJHA.3844@xxxxxxxxxxxxxxxxxxxxxxx
Dave:
Using telnet I get the response from your exchange server that the sender has been blocked by either the recipient OR by Trend Micro Email Reputation Service. Contact the recipient or his/her administrator using alternate means to resolve the issue.
this means that the sender has managed to get on a block list somewhere, or your filters are too ridged.
In any case if it is not your internal filters, you will have to work with the sender, his ISP, Trend and the various block lists to see why they are blocked.
--
Larry
Please post the resolution to your
issue so that others may benefit.
"Dave" <Dave@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:62AFE065-3F03-4D15-9C2F-6D164DF47199@xxxxxxxxxxxxxxxxI contacted my ISP and he fixed an issue with the reverse dns. When I talked
to them, I looked at my two nic cards, one internal, and one external.
The external nic card has the public IP information
ip address
subnet
gateway
those seemed fine
now the primary dns ip was the internal nic card ip address and nothing in
the secondary dns ip block.
Not sure if the primary and secondary dns ip's should be as stated or if
they should have my ISP assigned public dns numbers.
--
Dave
"Larry Struckmeyer [SBS-MVP]" wrote:
Sorry, the power was off here, and it is 15 f here.
Continued at the end for continuity <g>
NDR = non delivery receipt. It is what you put in your reply to me.
wasatchdetailing.com shows some issues with the DNS settings, but I would
not expect any but the fussiest mail servers to time out on that. Still,
you should contact the ISP and ask them to fix them.
For the error of
> lynn.olsen@xxxxxxxxxxxxxxxxxxxx
> Error type: Winsock
> Error Description: Connection timed out.
> Additional information: connect()
there is no specific info for that error as there is no error code attached.
If you wish I can telnet to your server and try sending that user a mail,
but I cannot impersonate your problematic sender as I don't know who it is.
You can go outside your lan and try the following, or you can ask someone
at the sender to try, but the link I sent you about message tracking may
help.
http://support.microsoft.com/kb/q153119
--
Larry
Please post the resolution to your
issue so that others may benefit.
"Dave" <Dave@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6CA4C3A5-5A7A-4378-8A02-A2110B9B4DE1@xxxxxxxxxxxxxxxx
> NDR? What is that, where will they find that at?
> Will it be small enough to go through hotmail?
>
>
> -- > Dave
>
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Dave wrote:
>> > I am running SBS 2003 with exchange.
>> > We have only one customer (that we know about) that cannot get >> > email
>> > to us. I've checked with our ISP and they are not blocking our
>> > customers domain.
>> >
>> > I send them emails, with a receit request and they get an
>> > undeliverable back from the email and the receit.
>> >
>> > They can send emails to our hotmail account, but not our exchange
>> > server.
>>
>> Have them forward the full NDR to your hotmail account and post it >> here.
>> Best not to munge it either.
>>
>>
>>
.
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