Re: Remote Web Workplace Will not Allow Users to Logon

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You should not have to use the Domain name to login through RWW. What do you mean you are able to connect to the Client PC's but not able to login? Can you login as Domain Administrator? Can you login to the server as Domain Administrator thru RWW? What error do you get and when? Are you connecting from Vista or XP WS and what SP? What OS is the WS on the NW?

--
Frank McCallister SBS MVP
MCP Microsoft Small Business Specialist
COMPUMAC

"James" <James@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:194EF585-63C6-41BC-A390-D687F49DD5AE@xxxxxxxxxxxxxxxx
Was there any progress on this thread?

I am having the identical problem of being able to connect to the client
PC's through Remote Web Workplace, but not being able to log in to the PC's
with the correct credentials. I recieve the "Username or Password is
incorrect" error.

I have also tried the truncated domain name on login and so forth. Our
domain name is over 15 characters long. Unfortunatly this is pretty much the
only thread I have found online that describes the exact same problem we are
expieriancing.

I have looked at Microsoft KB 892078, but this describes a slightly
different issue involving a password that is waiting to be reset. These
users and passwords have are not waiting to be reset.

Any thoughts?

"Frank McCallister SBS MVP" wrote:

I forgot to mention to be sure that ports 443 and 4125 are port forwarded to
the server and IF using ISA that the rules are enabled

--
Frank McCallister SBS MVP
MCP Microsoft Small Business Specialist
COMPUMAC

"Cassandra Lindquist" <CassandraLindquist@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message news:16277687-B645-40FF-81EA-46E9041E944A@xxxxxxxxxxxxxxxx
> Connecting with https has the same results.
>
> How do I rerun the CEICW? I don't see an option to do this in Server
> Mangement. Thanks
>
> "Frank McCallister SBS MVP" wrote:
>
>> RWW should not require the Domain name when logging on and the >> knowledge
>> base you quote only applies to password changes and using OWA to
>> workaround.
>> I would suggest you try https//ipaddress/remote and see if you can
>> connect
>> that way as another workaround. Also try rerunning CEICW. Another ck >> is
>> if
>> the WS's are XP SP3 be sure that Tools Manage addons has Activex RDP
>> client
>> enabled
>>
>> -- >> Frank McCallister SBS MVP
>> MCP Microsoft Small Business Specialist
>> COMPUMAC
>>
>> "Cassandra Lindquist" <CassandraLindquist@xxxxxxxxxxxxxxxxxxxxxxxxx>
>> wrote
>> in message news:F9B4753E-FDBB-4EB4-A4D0-7034BF750E4B@xxxxxxxxxxxxxxxx
>> > When users who are members of the Remote Web Workplace Users group >> > try
>> > to
>> > logon to RWW they get the following message:
>> >
>> > The user name or password is incorrect. Verify that CAPS LOCK is not
>> > on,
>> > and
>> > then retype the current user name and password. If you receive this
>> > message
>> > again, contact your system administrator to ensure that you have the
>> > correct
>> > permissions to use the Remote Web Workplace.
>> >
>> > The users are members of the correct groups and the passwords are
>> > correct.
>> > According to the Microsoft KB, the problem is that the NetBios name >> > of
>> > the
>> > domain is different than the full domain name. The domain name is
>> > longer
>> > than
>> > 15 characters so the NetBios name is truncated. Microsoft's KB >> > mentions
>> > that
>> > this is the issue, but it doesn't say how to solve. Can anyone >> > help??
>>
.

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