Re: RWW and Remote desktop stopped working on all clients

Thanks for that tip Dave - something I had no idea about! Resolved already
(was a policy issue, posted resolution in this thread)
However, I will definitely keep this in mind for future reference (or in
case the policy change doesn't fix them all)

Thanks again to all,
SusanV


"Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:eZqV7XxTJHA.1960@xxxxxxxxxxxxxxxxxxxxxxx
When you open CP -> Windows Firewall on a machine that's blocking RDP
access, at the bottom of the first tab, does it say it's using the
non-domain profile? If so, set the Network Location Awareness service to
automatic startup and reboot (or set it to automatic and do a gpupdate
/force). See if the firewall properties now show to be using the domain
profile, and if so, you should have normal RDP access.

This is a not-uncommon problem, but it seems strange that it would happen
to a number of workstations sort of spontaneously. I haven't heard of or
noticed that the problem is more pronounced in SP3, but I guess it could
be. It's fixed in Vista by simply defaulting NLA to automatic rather than
manual (it happens because when set to manual, NLA may not start fast
enough to give the firewall the correct location to apply the domain
settings. Non-domain blocks RDP).


"SusanV" <s@xxxxx> wrote in message
news:uzdDmCxTJHA.3492@xxxxxxxxxxxxxxxxxxxxxxx
Thanks, but I really don't think this is relevant, as users can navigate
the RWW site with no trouble, select options, use OWA via RWW site, and I
can use RWW to connect to any server whether logged in as the the
adminsitrator or another account with Domain Admin role; also the server
is SBS 2003.

Digign a bit deeper, I checked teh firewall exceptions list, and Remote
Desktop is NOT checked, and greyed out, and Yes by policy. However, I'm
fairly certain it's always been this way, as I haven't used the group
policy editor to make any changes in months, and no one else has to my
knowledge...


"Cris Hanna [SBS MVP]" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxx> wrote in
message news:uK87j7wTJHA.1332@xxxxxxxxxxxxxxxxxxxxxxx
Susan
You might want to see if this is what your getting
http://blogs.technet.com/11/archive/2008/11/07/browse-remote-web-workplace-from-windows-xp-sp3-machine.aspx


--
Cris Hanna [SBS - MVP]
Co-Author, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"SusanV" <s@xxxxx> wrote in message
news:uUMB93wTJHA.5920@xxxxxxxxxxxxxxxxxxxxxxx
Thanks Cris for helping!

XP SP3 went out via WSUS about 2 weeks ago. The only update applied
since 11/13 was the XML Core Services SP2, and that went out last
night. (This update stays it's not removable - I hope this could not
have somthign to do with it?)

Recent changes:
The win2003 server was just added last Friday as a member server,
static IP. On MOnday morning I saw that it kept losing the default
gateway setting from the router to SBS's IP, and I found an article
stating that the SBS login script would do this, so I changed the
administrator account to not use that script. That problem was solved.
Domain Users still use the sbs login script, which has not been changed
except for a drive mapping. The first client reported to have the
trouble I have not logged on to as admin in several weeks, and the user
connected via RWW just last week (Thursday or Friday)

Something went belly up and I jsut can't seem to pinpoint it. I *did*
find ONE machine I was able to connect to via RDP, logged in as admin,
and almost immediately the connection dropped so I'm suspecting the
login script for Administrator not using SBS_LOGIN_SCRIPT.bat - I
removed the line \\LSGSBS\Clients\Setup\setup.exe /s LSGSBS from a copy
of SBS_LOGIN_SCRIPT.bat and set teh admin account to use that. however,
after loggin in to the workstation that initially reported teh problem
using a normal user account, I still am unable to connect to the client
via RDP.

The remaining lines in the login script:

NET USE U: \\LSGSBS\Users
NET USE P: \\LSGSBS\Public
netsh firewall set service REMOTEADMIN enable
echo logon %username% %computername% %date% %time% %sessionname% >>
\\lsgsbs\e$\Audit_Logs\logon.log

As I said earlier I can connect to any of the servers either via RWW
or RDP, but no clients.

Thanks again,
Susan







"Cris Hanna [SBS MVP]" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxx> wrote in
message news:u4SKYnwTJHA.3492@xxxxxxxxxxxxxxxxxxxxxxx
Was XP SP3 just applied to these workstations?

--
Cris Hanna [SBS - MVP]
Co-Author, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"SusanV" <s@xxxxx> wrote in message
news:%23Nb%23KfwTJHA.1164@xxxxxxxxxxxxxxxxxxxxxxx
Rebooted the server this morning because I had a hung USB drive, and
since rebooting NONE of the client computers (all XP Pro SP3)will
accept a connection either externally via RWW or internally via
Remote Desktop. The servers are fine (SBS 2003 R2, Win2003 and
Win2000). I haven't changed anythign in group policies, DHCP, Wins,
nothing. Can ping clients, can manage remotely from My
computer>>connect to another computer, can see shares. Only RDP and
RWW are broken.

Any ideas? Again, this is ALL clients, and a real problem as I have
several users who need RWW access.

Please help!

Susan










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