RE: WSUS install won't work
- From: Joe#2 <Joe2@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 31 Oct 2008 08:57:00 -0700
Robert, Thanks for the reply. 2003 SP2 was installed many monts ago. I just
installed R2 this week. All of the snapins you mentioned work OK.
""Robbin Meng [MSFT]"" wrote:
Hello Joe,.
Thanks for posting here.
Did this issue just occur after you installed Windows 2003 service pack 2
on your SBS 2003 R2 server. If so, please check if you have any error
messages when opening MMC snap-in consoles like AD Users and Computer,
Exchange System Management, Group Policy, Monitoring and Reporting etc MMC
consoles. For more information, please check below articles:
Error message when you open a Microsoft Management Console (MMC) snap-in
after you install Windows Server 2003 Service Pack 2 or Windows Small
Business Server 2003 R2 Technologies: "MMC has detected an error in a
snap-in"
http://support.microsoft.com/kb/947532/en-us
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912/en-us
If the issue persists, I suggest that we follow the steps below to
reinstall the SBS 2003 R2(WSUS 2.0):
To uninstall the SBS 2003 R2:
1. In Add/remove programs, select Remove to remove Windows Small business
server R2.
2. Delete all files under the folder: C:\WSUS
3. Delete all files the folder: C:\Program Files\Update Services
4. Delete the WSUS related Virtual directories under the Default web site
in IIS admin.
- UpdateServices virtual directory
- ClientWebService virtual directory
- SelfUpdate virtual directory
5. Confirm that IIS and other buildCin websites were still functioning.
6. Check and confirm the GPOs for WSUS ware gone.
- Small Business Server Update Services Client Computers Policy
- Small Business Server Update Services Server Computers Policy
- Small Business Server Update Services Common Settings Policy
7. Check and confirm the Task schedulers were removed.
- Update Services configuration task
- Update Services synchronization task
- Update Services auto approval task
To reinstall the SBS R2:
1. Run from the Cd\WSUS_20\wsussetup.exe
2. Uncheck the Launch Website & selected Finish.
3. Run the SBS2003 R2 setup by launching setup.exe file
4. In the autorun page, please select Install Windows Small business
Server 2003 R2 to install the SBS R2.
After the SBS R2 reinstalled successfully, please verify to see if the
Update Services in SBS server management console works properly.
If the issue persists, please collect the following information for analyze:
1). All files under the folder: \Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs\
2). The SBSUSSettings.log file under the folder: \Program Files\Microsoft
Windows Small Business Server\Support\
3). Please collect the Setup MPS report for analyze:
1. Please download the MPSRPT_SETUPPerf.EXE from the following link and
then run this tool to gather some information from the problematic computer:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en
2. Double-click on the MPSRPT_SETUPPerf.EXE file.
[Note] This process may take some time; however, it will not have a
negative effect on the performance.
3. A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. Please send all files to my mailbox:
v-robmen@xxxxxxxxxxxxx
Hope this helps.
Best regards,
Robbin Meng(MSFT)
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- References:
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- From: Joe#2
- RE: WSUS install won't work
- From: "Robbin Meng [MSFT]"
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