Re: WMP11 Error "C00D10B3" after Disjoin of old domain and join of new dom.



Thanks. I've made sure that the player isn't marked "Work Offline"
and I have also tried to tell it to connect to the internet
(override). I'll try the registry setting next to disable autodial.
The user can access everything else, even the media guide.. they just
cannot stream anything from any of the guide channels. The error
listed in the title occurs when I try.

The registry setting for EnableAutodial is also currently set to 0.
Is there anything else I can try?


On Sep 16, 6:41 am, v-mil...@xxxxxxxxxxxxxxxxxxxx (Miles Li [MSFT])
wrote:
Hello,

Thank you for posting here.

According to your description, I understand that:

On the client computers that disjoined from old NT4 domain and joined to
the new SBS2003 domain,  you encounter the error "C00D10B3" while streaming
anything out of the "Media Guide".

If I have misunderstood the problem, please don't hesitate to let me know..

Suggestions:
=================
This error "C00D10B3" generally indicates that the Internet connection is
blocked. This could be caused by the computer's firewall or Windows Media
Player may be set to work offline. You may check the following aspects to
troubleshooting:

1. Try to check whether the Internet Explorer is set to Work Offline. If
yes, try to deselect the option. If you want to continue to work offline
but allow Windows Media Player (Windows Media Player 9 Series or later) to
connect to the Internet when it needs to, you can do the following:

a) In the Player, on the Tools menu, click Options.
b) In the Options dialog box, on the Player tab, click Connect to the
Internet (overrides other commands).

838101                   You receive error 0xC00D10B3 when you try to play
online contenthttp://support.microsoft.com/default.aspx?scid=kb;EN-US;838101

317101          Error Message: Windows Media Player Error C00D10B3 - Unable
to Access the Networkhttp://support.microsoft.com/kb/317101

Streaming Errors in Windows Media Playerhttp://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaad...
06.mspx#EIBAC

2. Please make sure that the user can access Internet from those
problematic clients. Only trusted site can be accessed by the clients. This
exactly explains why streaming in the MEDIA GUIDE is all right while any
other are not. Check how it works if you lower the Internet zone Security,
accept all Cookies and add the media sites into the IE trusted sites in the
Internet Explorer.
Alternatively, try deleting all cookies and temporary Internet files.

3. If the issue persists, try to disable the AutoDial in the registry with
the following steps:

a) Open Registry Editor by Start -> Run -> Regedit
b) Locate the following key
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings" in the Registry Editor and change the value of "EnableAutoDial"
key to "0".
c) Close the Registry Editor and then restart the computer.
d) Try to play the streaming audios/videos in Windows Media Player again.

Hope it helps. Also if you have any questions or concerns, please do not
hesitate to let me know.

Best regards,
Miles Li

Microsoft Online Partner Support
Microsoft Global Technical Support Center

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