Re: WSUS from R2 Technologies wont re-install

Hello Robbin.

Thank-you for your helpful post.

There is one thing in your understanding of the issue that is
incorrect. R2 Technologies have been removed but wont re-install
because it says there is a later version of the software.

I worked through your steps below and there was an error when i tried
the command aspnet_regiis -i

I am about to send you three pieces of information:
1) The R2_Setup.log
2) The command window contents from working through your list (or most
of it!).
3) The screen capture of the actual error when trying to do the R2
Technologies install.

Thanks,

John

P.s. the command line you had as:
MSIZAP T { A0D46DC6-8950-451A-8990-53C86E17666E}
appears to have a space between the { and the first A. The command
doesn't seem to like this so I tried it without the space and assume
it did what it should but you should be able to tell that from the
log.

Thnx again.

On Mon, 01 Sep 2008 10:01:39 GMT, v-robmen@xxxxxxxxxxxxxxxxxxxx
("Robbin Meng [MSFT]") wrote:


Hello John,

Thank you for your post and Les's input.

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

You couldn't get the updated WSUS components to work, so you followed the
instructions and tried to install it, then uninstalled R2 Technologies.
However, R2 Technologies won't be removed because it says a newer version
is installed. Windows Cleanup Utility didn't help too.

If I have misunderstood the problem, please don't hesitate to let me know.

This issue may occur if WSUS 2( or WSUS 3.0, if installed) is not
uninstalled properly through add/remove programs, it may not be possible to
reinstall WSUS on the computer.

Let's use msizap.exe to manually uninstall WSUS. The syntax is:

The MSIZap.exe utility is included with the Microsoft Windows Server 2003
Service Pack 1 (SP1) Platform Software Development Kit (SDK). To obtain the
Windows Server 2003 SP1 Platform SDK, visit the following Microsoft Web
site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=A55B6B43-E24F-4EA3-
A93E-40C0EC4F68E5

1. Download the SDK to obtain MSIZAP
2. From a command prompt, type:

For WSUS 2.0: MSIZAP T { A0D46DC6-8950-451A-8990-53C86E17666E}
For WSUS 3.0: MSIZAP T {2C0D7E35-EE6E-4DC7-BA13-2C68AEDEB59D}

3. From a command prompt, type: sc delete wsusservice
4. Again, From a command prompt, type: MSIZAP T
{2C0D7E35-EE6E-4DC7-BA13-2C68AEDEB59D}
5. From a command prompt, type: aspnet_regiis -i
6. From a command prompt, type: iisreset
7. Re-run the WSUS 2.0 installation with your R2 technical disk.

Note: The MSIZAP switch "T" removes all info for given product code.

This should force the uninstallation of WSUS.

More related information:

You cannot install Windows Server Update Services 2.0 on a computer that is
running an original equipment manufacturer version of Windows Small
Business Server 2003
http://support.microsoft.com/kb/906798/en-us

You may be unable to successfully install Microsoft Windows Server Update
Services (WSUS) on a computer that is running the OEM version of Windows
Small Business Server 2003
http://support.microsoft.com/kb/920146/en-us


However, if the issue persists, please refers to the log file C:\Program
files\Microsoft Integration\Windows Small Business Server
2003\Logs\R2_setup.log. Then send a copy of the log file to me for further
research. My email is : v-robmen@xxxxxxxxxxxxx .

Hope this helps. Also, if you have any questions or concerns, please do not
hesitate to let me know.

Thanks for your earlier feedback!


Best regards,

Robbin Meng(MSFT)

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