RE: Issue with user profile folders and outlook
- From: v-mileli@xxxxxxxxxxxxxxxxxxxx (Miles Li [MSFT])
- Date: Wed, 20 Aug 2008 10:18:29 GMT
Hello,
I have received the Event Log and had a look at it.
I noticed that the computer is also receiving Event ID 1054:
Windows cannot obtain the domain controller name for your computer network.
(The specified domain either does not exist or could not be contacted. ).
Group Policy processing aborted.
Please note that SID is recorded in all event logs that have the User field
instead of a readable account name for the domain user. In a normal
environment, the SID should be resolved to the account name. From my
experience, I suspect that there is network connectivity issue on the
client machine while connecting the domain.
To verify that, please try to log onto the clients with a new account for
test,.
1. Create a brand-new account without the setting of roaming profile.
2. Try to log onto the client with that account and check how it works.
If the new user cannot log onto the client, please try to verify the DNS
setting on the client that described in the Microsoft knowledge base 298656:
1. Click Start, click Control Panel, click Network and Internet
Connections, and then click Network Connections.
2. Right-click Local Area Connection, and then click Properties.
3. Click Internet Protocol (TCP/IP), and then click Properties.
4. Select the Use the following DNS server addresses option button if it is
not already selected.
5. Type the correct DNS address in the Preferred DNS server box.
6. Click OK.
298656 Event ID 1054 is logged in the application event log
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298656
If the issue persists, please help to answer the following questions and
collect information for further investigation:
Information needed:
====================
1. Can you PING the domain controller such as server.sbs.local successfully?
2. Does this issue happen on this particular machine?
3. Please help to collect the MPS report on the SBS server and send it to
me at Miles Li <mailto:v-mileli@xxxxxxxxxxxxx>.
Microsoft Product Support's Reporting Tools (MPSRPT_DirSvc.EXE)
http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en
If you have any questions or concerns, please do not hesitate to let me
know.
Best regards,
Miles Li
Microsoft Online Partner Support
Microsoft Global Technical Support Center
Get Secure! - www.microsoft.com/security
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