Re: SBS 2003 Misconfigured?

I agree, with what I could have / should have done as far as the router,
however, since it still gives me the "unable to obtain profile" error message
after reflashing to ver 2.x of the firmware, I got paranoid and figured for
$80 it was worth a shot. Anyway all of this is not getting my problem
diagnosed and yes I did authorize the DHCP and yes the icon is green.
Shouldn't I be able to run a netsh dhcp command that would tell me some
useful info? And the last tech guy charged $85 to show up and $45 per hour
after that. Not bad, if he could fix the problem which he could not.
--
Mark G


"Lanwench [MVP - Exchange]" wrote:

Mark Grantom <mgrantom@xxxxxxxxxx[no spam]> wrote:
Well, I am really exasperated. Bought new 8 port Netgear switch and
removed the Netgear FVG318 router. Reconfigured the Netopia to use
NAT and made sure DHCP was turned off.

Why didn't you just disconnect the Netgear and not touch the Netopia? First
rule of tech support is change only one thing at a time. (Well, actually,
that's the second rule. The first is "reboot.") Having the server &
workstations plugged into a switch with no modem/'router connected would've
been the easiest way to test this.


Plugged in the server and
workstations and put 1 cable into the netopia, and same problem.
Workstations are NOT getting ip's from the server. I deleted the
scope and recreated another in the range of 192.168.5.100 to
192.168.5.150, then activated it, with no luck.

Did you also *authorize* it? Does it have a green icon next to it in the
DHCP management console?

I even tried running
netsh dhcp dump to try and figure out the problem. When I manually
configure the ip of the workstation to 192.168.5.101 subnet mask of
255.255.255.0 and default gw of 192.168.5.2 (new lan address of
netopia) and DNS of 192.168.5.109 (server's ip) the workstation will
connect immediately and then internet works etc. Surely there is
some way to troubleshoot this issue?

What do you see in the server's event logs?
You may want to uninstall & reinstall DHCP next. Or have a tech come in to
do it.

(At least I know the Netgear
FVG318 is not the culprit). '

Yes.

Go to this page and put in your zip code in upper right hand corner
to find Microsoft Small Business Specialists who will know about SBS.

http://www.microsoft.com/smallbusiness/hub.mspx

"Mark Grantom" <mgrantom@xxxxxxxxxx[no spam]> wrote in message
news:5CB9FF01-C5B8-4992-B47D-42AE6ACD9094@xxxxxxxxxxxxxxxx
Well to answer your question(s) Where am I and where am I finding
these techs, I am located in Houston. I googled "computer network
near <zipcode>
and got a listing of 10 to choose from. I called the first guy on
the list
because he was only about 1 mile away, but trust me, this has been
my experience for a number of years using personal recomendations
etc., as well.
--
Mark G


"Lanwench [MVP - Exchange]" wrote:

Mark Grantom <mgrantom@xxxxxxxxxx[no spam]> wrote:
I went back and looked at the Netgear. I don't see anything that
allows you to turn NAT on or off. I based my post on the notes
that a tech I hired left me.

I'm guessing that you may want to get another tech in there to
help you out
at this point, honestly.

I DO know that NAT is off on the Netopia.
The netgear has a setting for the Internet IP which is set to the
static IP given to me by AT&T. It also has a setting for the LAN
ip which is set to 192.168.5.2 if this helps.

Then you do have NAT on there.

The additonal information
on how my workstations are manuall configured:
WINS is set to the SBS server's ip 192.168.5.109
DNS server address is set to SBS server's ip 192.168.5.109
Append primary and connection specific DNS suffixes is selected
DNS suffix for this connection is set to "grantomlaw.local"
Register this connections addresses in DNS is checked
Use this connection's DNS suffix in DNS registration is checked
IP Settings
192.168.5.101 Subnet mask of 255.255.255.0
Gateway is set to 192.168.5.2 (address of the netgear router)
Automatic metric is checked

That's all good, but something else is clearly awry if you can't
get DHCP working - and as Cliff says, that should be a simple
thing. The fact that it
isn't working indicates you've got larger problems.. Ignore the
Netopia & Internet access right now - in fact, disconnect the WAN
port of the Netgear
from the Netopia entirely. So, everything is plugged into the
switch ports
on your Netgear now, yes?

If DHCP is *disabled* on the NetGear (which, btw, I much prefer as
a simple
firewall to the Netopia), then you should have DHCP running on the
SBS box.
If the DHCP server service is started & you can see it
working/running in the DHCP server console on the server, and you
connect a workstation configured to get an IP address
automatically, what happens?

If this isn't your area of expertise or cup of tea there's no
shame in that - but you ought to get someone experienced in to
help you out if you're
having problems at this level.

Oh, and don't install Quickbooks on your server. Seriously.

Inline:

-Cliff

"Mark Grantom" <mgrantom@xxxxxxxxxx[no spam]> wrote in message
news:63AFF1B0-E929-40DB-B7FF-ED1377D9BC69@xxxxxxxxxxxxxxxx
Thanks for all the quick responses! I apologize for not getting
back sooner
but I had to be out of the office today unexpectedly. The
Netopia IS a router/modem, it is just not setup up for routing.
I wanted to use the Netgear router because it has 8 ports,
utilizes UPNP (at least it did it ONCE
then quit) and is brand new (well almost).
UPnP is useful for a very limited subset of applications, none of
which apply in an office setting.

NAT is turned off on both devices.
Which, based on the configuration you gave, is part of the
problem. You mentioned that you assigned the ISP IP to netopia
AND the netgear. That itself will cause a problem. You *can*
configure the netopia to operate in bridged mode, but in this
configuration, it is literally acting as modem, converting
DSL/ATM traffic to ethernet and would not hold a public IP of
its own. Again, it would have to be configured properly to pass
ALL traffic to the netgear...tricky if you aren't sure EXACTLY
what you are doing.

Secondly, the netgear SHOULD be configured to NAT unless you are
running SBS in a 2-nic configuration in which case SBS would be
handling NAT. But, if SBS were in a 2-nic configuration, you'd
still need a switch on the internal-facing NIC. You could use
the netgear for this, but at that point you'd configure the
netgear without an external IP...and basically not be using the
routing functions at all. So basically, from where I stand, you
still have configuration issues.

I am NOT a techie I just figured out a lot by myself in the
last 30 years that I have been building / using computers ( I
started in 1978). Initially when I installed SBS 2003 I was
using the netgear router with a DSL
modem. When I changed over to a static IP, AT&T sent me the
netopia router/modem so I was forced to use it, but since it
only has 4 ports, I had
a tech help me to set it up so it only obtains the ip (so it
does operate as
only a modem).
If it is properly configures as "only" a modem, then it won't
obtain the IP. It will let the netgear handle that task. See
above.

I then linked it to the netgear router. DHCP is configured
on the server, but if I set a workstation to "obtain ip
automatically" that
WS cannot get onto the internet. If I manually set the ip's
there are no problems.
A perfect example of why I think you have fundamental network
issues. Until you get DHCP working, you can't expect other
things to work. DHCP isn't an overly complex protocol. If it is
broke...well....you need to concentrate on fixing it. Don't even
*worry* about trying to fix the printing issue yet. When you fix
DHCP, I suspect you'll find other things magically start working.

The specific problem I have at the moment is that I have to run
Quickbooks on my server (I know, I shouldn't but I HAVE to
because another application I use Time Matters "Quickbooks
Server, requires it.)
You know you shouldn't. We know you shouldn't. Suffice it to
say, you should look at addressing this. I'm familiar with Time
Matters and have my own opinions on how to resolve this issue,
but as tempted as I am to do so, I think it'd only fracture the
thread and frankly does not directly relate to the problem you
have right now.

When I try
to print from the server using the laser printer on one of the
workstations,
the printer does not show up. Everything else seems to work.
Everything except DHCP. You can't ignore problems and expect
everything else to work. Sorry if that comes across harshly,
but it is true. To say "everything else seems to work"
blatantly ignores the other problems you've posted here.

I can browse
files on the workstations etc. The printer is properly shared
on the workstation and the box checked that says to "list in
directory".
The "list in directory" is nice if you are using AD to find
printers. It is not necessary though. If you've shared the
printer, then you can always fall back to 'classic' file and
printer sharing. And since that does not appear to be working,
you have other problems.

I'm not
sure, but I believe it MAY be related to my having "moved" the
workstations
in the Active Directory to the "my company" computers folder,
if I'm making
sense.
Possible, if a GPO is configured to stop file and printer
sharing or setting firewall rules to block such communications.
Why did you move the computer to a different OU? For SBS, the
default setup with /connectcomputer is good 99% of the time.
There *are* legitimate reasons to move machines, but I find many
people do so when it is unnecessary as well. There is usually a
better way...

Thanks for all of the help.
--
Mark G


"Lanwench [MVP - Exchange]" wrote:

Cliff Galiher <cgaliher@xxxxxxxxx> wrote:
Lanwench brings up good points, but I'm going to go a step
further and say I'm concerned about your current device
configuration.

If I read this properly, you have the WAN port of your netgear
device plugged into one of the LAN ports of your netopia.

Yes, that was my understanding as well.

The netopia 3300
series (I'm guessing the model based on the specs given)
default to a NAT routing configuration,

But not necessarily. I have several clients running Netopias. I
merely tell
the ISP that I have my own firewall appliance & don't want NAT
or any filtering. The NetGear FVS318 is not the greatest
firewall on the planet, but it's a decent little device - and
it has an integrated Ethernet swtich,
which I presume he's using.

Even if the Netopia were configured to do NAT, the worst thing
that would happen is that his LAN would be 'double NATted' -
which might cause problems
with *inbound* traffic but wouldn't cause any problems with LAN
traffic or
outbound Internet connectivity.

Guess we'll have to wait til the OP posts back to find out.

so essentially you've segmented your
network if you have equipment plugged into both devices. This
could cause all sorts of problems if you haven't carefully
configured the equipment. I'd personally pull the netgear
out of the equation. No need for two peices of equipment
that do the same job.

I would instead pick up a switch (not a router), such as a
3com OfficeConnect (they come in managed and unmanaged
varieties) or a Linksys and plug it into the netopia. No
worrying about WAN ports, no configuration, just plug and
play. I think you'll find administration and troubleshooting
much easier if you don't have to worry about network
communications traversing multiple routable devices.
-Cliff

"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
wrote in message news:OpNPcrA$IHA.3964@xxxxxxxxxxxxxxxxxxxxxxx
Mark Grantom <mgrantom@xxxxxxxxxx[no spam]> wrote:
I apologize in advance for the length of this post, however
I wanted to furnish as much information as possible to help
me solve this problem. I have spent a great deal of time
trying to solve this myself but I am at a complete
roadblock at this point. I really need to get my system up
and functional again. My SBS 2003 is setup with 1 NIC & 3
Win XP workstations. I am using a Netopia ADSL2/2+ 4pt
Managed Switch that is connected to a netgear router. I
needed the Netgear router because it has 8 ports and I have
several printers besides my 3 workstations and server that I
wanted to connect to it. My SBS 2003 Server and 3
workstations are all connected to the router. I am having
trouble not being able to print from the server to a
printer connected on one of the workstations. I get an
"access denied, unable to connect" type message. I also
lose connectivity between the WS and the server from time
to time. I believe I have something misconfigured but I
cannot figure it out. Any help in getting this resolved
would be much appreciated. The configuration of the devices
is as follows: Netopia router

(this is really a modem)
.

Relevant Pages

  • Re: SBS 2003 Misconfigured?
    ... removed the Netgear FVG318 router. ... Reconfigured the Netopia to use ... Why didn't you just disconnect the Netgear and not touch the ... workstations and put 1 cable into the netopia, ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 Misconfigured?
    ... Netgear router because it has 8 ports, utilizes UPNP (at least it did it ONCE ... You mentioned that you assigned the ISP IP to netopia AND the netgear. ... You *can* configure the netopia to operate in bridged mode, but in this configuration, it is literally acting as modem, converting DSL/ATM traffic to ethernet and would not hold a public IP of its own. ... Quickbooks on my server (I know, I shouldn't but I HAVE to because another ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 Misconfigured?
    ... NAT and made sure DHCP was turned off. ... Why didn't you just disconnect the Netgear and not touch the Netopia? ... Gateway is set to 192.168.5.2 (address of the netgear router) ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 Misconfigured?
    ... Bought new 8 port Netgear switch and removed ... Reconfigured the Netopia to use NAT and made sure ... DHCP was turned off. ... Gateway is set to 192.168.5.2 (address of the netgear router) ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 Misconfigured?
    ... I could 'guess' that the configuration, as you described it, is the netopia ... configured as a bridge and the netgear as the NAT device. ...
    (microsoft.public.windows.server.sbs)